The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. Hi! I help families plan fun & fulfilling family vacations by sharing our exact itineraries and "best things to do" lists to popular US vacation spots. Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. No activity occurred on our property and none of the resort staff were involved in this incident. Absolute disorganizationAlso preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants anyone has access to lazy river so that is not a preferred club thing either. When 4 gun shots via vendors were shooting at each other on the beach. The main gate is always supervised by a security agent and resort access is actively monitored.4. It's fantastic and if I were you I wouldn't cancel my trip. The AAA Four Diamond resort is set along a private stretch of beach and is only 35 minutes from the Cancun International Airport, and 10 miles from downtown Cancun. Your on-site wedding coordinator assists . Avoiding high towers given the resort a much more laid back and relaxing feel. Get an answer from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. The U.S. Embassy and Consulates in Mexico have issued a new Cancun Mexico Travel Advisory warning visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. Call the Sun Online newsdesk on0207 782 4368 or email sam.christie@the-sun.co.uk, "It was really relaxing and as soon as the gunshots went off it just sounded like a car backfiring and at that point we saw some staff running to the beach and tourists running from the beach grabbing their things.". Though it is all-inclusive and alcoholic drinks are included, I did not get the sense that people were there to get overly intoxicated. The Preferred Club lounge offers continental breakfast, afternoon hors doeuvers, and complimentary computer access. richland, washington What is the follow up on the shooting at the beach? Guests staying at one of these five hotels have the option to book a room. There are the ones who actually laze in the river, simply floating along in an inner tube. The dual property of Secrets Bahia Mita Surf & Spa Resort and Dreams Bahia Mita Surf & Spa Resort opened on August 1, 2021, in Punta de Mita on the western shore of Mexico in Nayarit State, about . For other inquiries, Contact Us. Highly recommend! Copy Link. With a private beach, 2 beach bars, and sun loungers, this hotel is the perfect place to soak up some sun. Kids running free everywhere. Another tourist told how he and his daughter cowered on the floor as the gunmen stormed the beach. Unfortunately I think these things just continue to increase. Teens will enjoy the Core Zone Teens Club with an arcade, kayak tours, air hockey, and more. We were right near a shooting on the beach, the first part of March. Find thousands of other hotels, flights and car rentals with KAYAK. This gorgeous Mexican island is known for its white coral beaches, scuba diving, and sea turtle sanctuary. Charges may apply. The cheapest deals can generally be found in September and October. She was very pleased with her always-fresh and independently made options (and never once got a tummy ache!). An ice cream parlor and coffee shop that is open from sun up until sundown. This website uses cookies so that we can provide you with the best user experience possible. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service No one was hurt, no cops or increased security seen. This time that our room was cleaned varied immensely from day to day. Theme nights, beach parties, and live musical performances provide evening entertainment. Sunup or sundown, theres always something happening. Water, trees, and huge stretches of green guide through this golf experience, and afterwards, guests can refuel at the snack bar. Theres no better place to enjoy some us time. But one Brit said: "It's quite hard to relax , you feel like you're on edge all the time. Things to Do in Napa Besides Wine Tasting! Another thing that I really liked about Dreams Playa Mujeres is that there are no high-rise buildings. My family was at the dreams resort March 25 thru March 31 2018. It was money and time well spent. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92316016', '');}, 'log_autolink_impression');Isla Mujeres now and when I read the head line in the newspaper, i was like WHAT? Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. The clubs activities are all about the surrounding nature, science, and exploration, including treasure hunts, sandcastle contests, and a theater. The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. Oh and Sandra as well in the kitchen. Beach Gazebo Venue This beach wedding gazebo has a lot to offer! Dreams offered a high level of luxury while remaining incredibly family-friendly. That being said, it was terrifying. more, You seem to have JavaScript disabled. Though there was an in-room I-pad that was supposed to have shown the resorts daily activity schedule, we found it very hard to navigate. They are all TRUE! We are booked for next January, and am considering cancelling our reservation. Dreams Playa Mujeres Golf & Spa Resort is your destination for a spectacular tropical vacation. The hotel just seemed to sweep it under the rug. We were there in December. Dreams Playa Mujeres Golf & Spa Resort is located at Lote Rth-7-pm-ii, Lte1, Mz 1, Smz 3, 5.3 miles from the center of Isla Mujeres. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Sometimes the room would be cleaned early in the morning. I do feel sorry for some of the hard working employees in the bars and restaurants that were great such as Gabriela by the pool who we loved because this resort needs some change at the top.. Dear jmodaff52,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Side note: Once we contacted housekeeping to let them know what we were missing, or what hadnt been done, it would get taken care of right away. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Top questions about Playa Mujeres. Side note: If you stay in the Preferred Club, request to stay in Building #6 as we did. I was hoping the shootings were a thing of the past. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. From a breathtaking oceanside ceremony to a lively cocktail hour to a private dinner reception, Dreams Playa Mujeres Golf & Spa Resort wedding packages provide all the elements of the picture-perfect event along with special touches that will pamper you beyond the wedding day. Search for Dreams Playa Mujeres Golf & Spa Resort discounts in Isla Mujeres with KAYAK. This is the main reason that we would return to Dreams Playa Mujeres as it truly felt like an extension of home! If you buy something through our links, Oyster may earn an affiliate commission. Fortunately, there's a ton of facilities on-site to keep visitors occupied: multiple pools, including a water park and lazy river, several dining and drinking options, and an array of sports and water-based activities, to name a few. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. As I outlined above, there are so many activities and amenities to choose from at Dreams Playa Mujeres. It's sad to read such negative reviews maybe their stays had bad service but allof that must be fixed by now. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Playa Mujeres Golf & Spa Resort. Unfortunately, food receives mixed reviews. Slushy drinks are better with straws! Look no further for an honest Dreams Playa Mujeres review and the best tips for your visit! Playa Mujeres, Costa Mujeres . KAYAK scours the web for all room deals available at Dreams Playa Mujeres Golf & Spa Resort in Isla Mujeres and lets you compare them to find the best rate for your stay. Email us attips@the-sun.co.ukor call 0207 782 4368. Kids and teens can have their own adventure. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. Additional planning tip: Dont forget to bring along these awesome beach cup holders to keep next to your beach chair! Kids' and teens' clubs receive positive feedback. We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. Dreams Playa Mujeres Golf & Spa Resort has everything you have ever wanted in an all-inclusive family getaway, and so very much more. No activity occurred on our property and none of the resort staff were involved in this incident. It is very on-brand with great cleanliness and customer service. Yes, Dreams Playa Mujeres Golf & Spa Resort has a pool onsite. Reservations are hard to come by and it is first-come, first-serve. Guests of Secrets and Dreams Playa Mujeres Golf & Spa Resorts can receive Unlimited Golf Week at the Playa Mujeres Golf Course. There are direct flights to Cancun requiring international travel with kids from Minneapolis, Atlanta, Boston, Phoenix, New York, and most other major cities. * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. You can pick and choose what to do on each day, and there is a little something to do for everyone. It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. more. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. more. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. We'd have been able to see it, if not for some bushes running between the properties. Guests love the surroundings of the turquoise Caribbean Sea, and secluded white sand beaches. Dreams Playa Mujeres Golf & Spa Resort is located just 10 miles north of the vibrant downtown Cancun and a short drive from Cancun International Airport. Service was seriously the worst I have ever experienced. All adult guests (+18 years old) from . Dreams Playa Mujeres Golf & Spa Resort boasts a total of 502 luxurious non-smoking suites and with a private terrace or balcony, daily refreshed mini-bar, rain shower, and a Dreams Box for private 24-hour room service delivery. Our least favorite restaurant was Gaucho Grill. Just a waste of money. Explorer's Club For Kids ages 3-12, offering video games, big screen movies, and crafts, treasure hunts, sandcastle contests and even a camping adventure. Retreat to your well-appointed suite with a private balcony or terrace. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outsidethe five-star Riu Dunamar resort inPlaya Mujeres, just north ofCancun. There are 8 different guest buildings containing a total of 502 suites. Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. If I were you I would cancel the reservation. Thanks for your inquiry . Stay at this 4-star beach property in Costa Mujeres. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Couples wanting a more adult-centric property nearby should look into the sleek Beloved Playa Mujeres. To drive alongside the seashore on your way to the hotel, take the Carretera Aeropuerto Rd to Punta Nizuc Cancun Rd and turn onto Carretera Cancun/Tulum Mexico 307. Enjoy 65,000 square feet of swimming pools, an on-site water park, live entertainment, world-class golfing greens, premium spas . The shooting happened at the edge of that resort. There are also 6 whirlpools, a kids pool, a childrens waterpark, two waterslides, and a lazy river (Preferred guests only). Swish bathrooms have rainfall showers, hairdryers, variety of toiletries, and bathrobes and slippers. Yes, Dreams Playa Mujeres Golf & Spa Resort offers free Wi-Fi. Not what youre looking for? A coffee and ice cream shop are also available, and none of the restaurants require reservations. Filter your search by Category : Tag : Date, Best Things to Do in Scottsdale With Kids, Where to Stay in Joshua Tree National Park, Best California Amusement Parks for Toddlers. The wood-fired pizza parlor was one of our favorite things about our stay at Ocean Riviera Paradise and we definitely missed this dining option at Dreams. Dreams is not a brand I am familiar with, so it was awesome to read about every aspect of the property! Then I see it was the mainland, and that the hotel messed with the crime scene and moved the shell casingsand Im like, yup, business as usual. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. i relayed info to many guests, they were trying to keep it a secret. Dreams Playa Mujeres Golf & Spa Resort is 16.1 miles from Cancun. The security at Secrets had the people contained. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. We are Hi, dpudliner. Or treat yourself to an upgraded suite in the Preferred Club for a higher level of luxurious . Dreams Playa Mujeres Golf & Spa Resort is a resort that we would absolutely visit again! Wi-Fi is free and there are event spaces for wedding and meetings. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. Make it a point to get to know the Entertainment Team members. I strongly urge you to go somewhere else. Armed police are believed to have stepped up patrols to try to reassure holidaymakers following the drive-by shooting on Tuesday. Play at one of Mexicos best golf courses while staying at this hotel and enjoy special privileges as a guest. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. We frequently found ourselves wondering what was going on each day, and where various activities were being held. 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