The Company operates through three segments: Annuities, Life and Run-off. The best life insurance companies have fewer than the expected number of complaints. This scamming can happen via text, email or websites set up to look like the trusted company. What if I want to convert, cancel, or make other changes to my contract or policy? Clients should seek advice from a qualified tax professional for complete details. Choose three security questions, provide the answers, and then select. All the time my financial agent and I were speaking with Brighthouse, I felt as if it was some club where they were not willing to be open and transparent about the free look process. These are some of the factors we take into account: Policies offered. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). The company does not sell its insurance online. I requested to talk to a supervisor, they said no! This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Person said they'd investigate, and of course heard nothing back. Anyhow, she emailed out the forms to request the return of those funds. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. This influences which products we write about and where and how the product appears on a page. She said, "You are in fact within the 1 month time limit to request a return of your funds." Powers 2022 U.S. Life Insurance Study for overall customer satisfaction[0]J.D. True story. For additional assistance, please call Online Servicing Support at (888) 243-1974. When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. The Annuities segment consists of a variety of variable, fixed, index-linked and income annuities designed to address contract holders needs for protected wealth accumulation on a tax-deferred basis, wealth transfer and income security. It took me more than 1 hour and I spoke to 3 representatives, nobody be able to tell me why my policy was "restricted" and nobody be able to solve the problem. He has a hard time finding the document! Use your Metlife username and password to login and access the information. It's ridiculous and has cost me money in the past. Heres the breakdown: Complaints. FORTUNE and FORTUNE 500 are registered trademarks of Fortune Media IP Limited and are used under license. View our milestones. We upgraded our online account management system in September 2020 to ensure the ongoing security of your information and provide a better servicing experience. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). Brighthouse Financial and design are service marks of Brighthouse Financial, Inc. or its affiliates. At MetLife, protecting your information is a top priority. Brighthouse Financial earned 3.5 stars out of 5 for overall performance. Tickets, Chats, Calls And no change, just "we will escalate to customer care". We will help you through this process once you get in contact with a representative. NerdWallet does not receive compensation for any reviews. The paperwork puzzle they sent essentially had no solution. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. To start a new death claim, visit our contact us page to ensure your call is routed to the proper team. By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. Read more. Visit our Frequently Asked Questions or call Online Servicing Support at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. Data is a real-time snapshot *Data is delayed at least 15 minutes. All are Brighthouse Financial affiliated companies. Now we are speaking with Paul. Brighthouse's SimplySelect policy can be. ET. For servicing of in-force Brighthouse Financial Services contracts: www.brighthousefinancialpro.com. Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. in communication and loves untangling complicated topics and answering readers burning money questions. Lead Writer | Finance, technology, science. Here is a list of our partners and here's how we make money. is for short-term coverage needs, such as bridging a gap between jobs. Financial strength. Our partners cannot pay us to guarantee favorable reviews of their products or services. A few days later, on August 7, 2017, Brighthouse Financial was listed on the Nasdaq stock index under the symbol BHF. Thank you, you have successfully subscribed to our newsletter! Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial? Ratios are determined separately for auto, home (including renters and condo) and life insurance. The scoring formula takes into account consumer complaint and customer satisfaction data. Annuities I've been helping her with this 'cause it's become so complicated. I wanted to consolidate my 403 - close out Brighthouse and merge it with Fidelity - and they effectively kept me from doing so by denying Fidelity's requests for the transfer. (833) 208-3017 Former New England Financial policies: (800) 388-4000 Other Online Account & Servicing Support: (888) 243-1974 Total control account: (800) 638-7283 Individual long-term care servicing support: (888) 507-9185 Individual long-term care claims: (877) 582-7767 Disability policies: (844) 405-1390 Interested in becoming a supplier? For Brighthouse Financial business you should visit www.brighthousefinancialpro.com. If you have trouble loggin in, please call us at(800) 504-0739. Trying to get a very simple issue fixed is absolutely awful. 3 From FORTUNE 2022 Fortune Media IP Limited. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. MORE: Life insurance with long-term care benefits. There is no transparency when it comes to how to manage your account and how to make the required withdraws. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. I cannot imagine if there is something happening to me, when my family file a claim, they could tell them that they cannot locate the policy. Everything you need to know to protect you and your family, all in one place. Use the link in the email to verify your account and log in. No Results found. This indicates whether an insurer allows you to apply for and buy a policy completely online. John of Golden, CO. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife. These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. This indicates whether the company offers a way to apply for and purchase policies entirely online. We value your privacy. NerdWallet's ratings are determined by our editorial team. Your retirement. Clients should seek advice from a qualified tax professional for complete details. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Total assets are for Brighthouse Financial, Inc., which had total liabilities of $218 billion as of June 30, 2022. Clients should seek advice from a qualified tax professional for complete details. 2023 MetLife Services and Solutions, LLC. Decide which life insurance riders, if any, you want the policy to include. Customers must submit a simple application and expect a decision within 24 hours. Its also important to make sure the policys medical requirements match your needs. Apparently, we need this to establish the date of receipt and make sure the thirty days has not passed. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. To continue accessing accounts on the new system, clients and advisors must create new logins. All are Brighthouse Financial affiliated companies. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. Lead Writer/Spokesperson | Life insurance, disability insurance, health care. To evaluate a companys complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Power 2022 U.S. Phone is also the ONLY way to do anything with your accounts. Life insurance company should be reliable and trustworthy, but Brighthouse Financial even cannot tell his customer the status of a policy. Because Brighthouse Financial has competitive rates, minimal surrender fees and strong financial ratings, we think its straightforward products could be a good fit for many people. Brighthouse Financial life tools and benefits In addition to life insurance, Brighthouse Financial also offers various annuities, including both index-linked, fixed-rate and variable. These ratings indicate an insurers ability to pay future claims. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. If you need additional assistance, you can call us at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. This product allows customers to use part of the policys death benefit to pay for long-term care. Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Please read the fine print before you get long term insurance. We use AM Best ratings to confirm an insurers long-term financial stability and ability to pay claims. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . A link has directed you to this review. Create new login Dive deeper: Ratings methodology for life insurance. Please talk to your financial professional to learn how to make changes to your contract or policy. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. When evaluating offers, please review the financial institutions Terms and Conditions. Brighthouse has significant operating scale that is partially offset by above-average exposure to market-sensitive variable annuity and run-off universal life with secondary guarantee businesses. The worst, nobody takes calls or returns. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. If I have questions on submitting a payment or making a request, who do I contact? ET. are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. Tickets opened and have taken weeks and while escalated nothing ever happens. Helpful. Review the Terms of Use and select Consumer. REPRESENTATIVES, Sorry, we couldn't find any results matching. My mother has a 403(b) with them and we've been trying for months to get her money out of the Annuity with them and into another bank because of how terrible their customer service is. Why is this so complicated with OUR money? 20 out of 22 companies in J.D. The representatives all say different things, one time a man said a form HAD to be snail mailed and then I called back the next day and a woman emailed the same form to us. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. Financial strength ratingThese ratings indicate an insurers ability to pay future claims. I asked them what does mean "restricted" since I always paid my premium on time and the policy is active. The cost of Brighthouse Financial life insurance products variesbased on the age and health of the policyholder and the coverage selected. Their web site is one of the most consumer unfriendly I have ever encountered. They told me my policy was "restricted." Our opinions are our own. NerdWallets life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. If you have trouble loggin in, please call us at(800) 504-0739. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Currently, the company does not pay dividends on its stock. Here is a list of our partners. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Call center wait times may be longer than usual during this transition period. Brighthouse Financial is one of the largest life insurance companies in the United States. Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. See reviews below to learn more or submit your own review. Variable Funding Options Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. Take a Life Insurance Quiz. In addition, service or support is less than ideal. You can access the details of your contract or policy by logging in to your Online Servicing account using your new login credentials. How do I access my contract or policy online? ET, To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), https://www.metlife.com/about/corporate-profile/contact/metlife/index.html. No-exam policies dont require a medical exam. Trusted by over 2 million customers and with 2.5 million annuity contracts and life insurance policies in force, Brighthouse Financial is proud to be a FORTUNE 500 company and one of the largest providers of annuities and life insurance in the U.S. 2 MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to . Brighthouse is the worst of the worst! Click here to learn more about Brighthouse Financial. The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. This site should be used for MetLife business only. FOR METLIFE SECURITIES INC. Get more smart money moves straight to your inbox. She enjoys researching complex topics and distilling the information for her readers. Many or all of the products featured here are from our partners who compensate us. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Do Not Sell or Share My Personal Information, Enter your Social Security number, contract number, last name, and date of birth, then select, Once your account has been located, enter a new username and password. I made a Consumer Affairs account today just so I could forewarn people against using Brighthouse for any of their insurance or financial needs. To calculate each insurers rating, we adjusted the scores to a curved 5-point scale. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. Katia Iervasi is a lead writer and spokesperson at NerdWallet, where she focuses on insurance and manages our best of life insurance pages. Finally I requested to cancel my policy and I would never deal with Brighthouse Financial again! The worst in the industry. NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. Buy online. How can I get more information about my account? Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Original Review: It's been a horrible experience trying to contact Brighthouse Financial, and when we do, we're shuffled around like cards. If the insurance company which issued your policy became subsidiary of Brighthouse Financial and was separated from MetLife, you will have begun to receive legally required correspondence and notifications. Overall, Brighthouse Financial is a good choice for annuities or life insurance coverage. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Disclaimer: NerdWallet strives to keep its information accurate and up to date. He basically is saying the same thing as Tim. You can only purchase Brighthouse Financials annuity products through a financial professional. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Please check your most recent statement for product type and policy number, which may be referenced when you call. They have no easily reachable customer service department. Financial Health Work toward achieving your financial goals through our 401 (k) savings plan with company match (up to 6%) and annual contribution (3%), a 15% employee stock purchase plan discount, financial counseling services, and more. You have to work with a financial professional to purchase a policy. I've lost hours of my life on the phone with them, and the first number you use never works so you're transferred at least 2 times every time. Next number said the same thing and transferred me to a Dental Office. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. All Rights Reserved. He, like the first guy, cannot find the same document (the delivery receipt). This upgrade requires that all users register their account. Sign up to receive our free weekly newsletter. The company does not have a lot of options. Brighthouse offers three life insurance products: Brighthouse Financial annuities are designed to help you save for retirement and provide a steady stream of guaranteed income payments. The company states its mission is to help clients achieve financial security, and it offers two core products: annuities and life insurance. Once logged in, you will see a list of your policies. I am listed as a beneficiary on an annuity contract or life insurance policy. I believe Freena was her name. These fees vary by company. Get answers to frequently asked questions. Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Heres the breakdown: These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Enjoy reading our tips and recommendations. Pre-qualified offers are not binding. Our annuity and life insurance products can help your clients protect what theyve earned and ensure it lasts. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. There are several fees associated with buying an annuity, including administrative, add-ons/riders and mortality and expense risks. 29 people. REPRESENTATIVES, Sorry, we couldn't find any results matching. Copyright 2022 Consumers Unified LLC. and how he needs that coding to access records. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Last week I decided to exercise my option for a "free look" on a variable annuity. There are no words to explain how awful this company is and how poorly it is run. Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. Sign up for free newsletters and get more CNBC delivered to your inbox. Additionally, Brighthouse Financial ranked No. How can I give MetLife my new mailing address or phone number? Please select the Line of Business for this transaction. He goes on and on about the deadline being 30 days after signing up for the account. Power. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . We use AM Best ratings to confirm an insurers long-term financial stability and ability to pay claims. Brighthouse Financial completed its separation from MetLife on August 4, 2017. Check that the insurers youre considering offer the coverage youre looking for. Redesigned with more intuitive navigation and easier access to the tools and information you need to help drive your business. Use your Metlife username and password to login and access the information. They have the worst customer service I have ever seen. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract. New York, NY 10166 - All Rights Reserved. This guy, like the first is full of attitude. A confirmation link will be sent to your email address. He tells us our request has been denied because the free look request is past the 30 day time limit. Is no longer a part of the products featured here are from our partners not... Is full of attitude text, email or websites set brighthouse financial pro to date insurers... Credit score or information from your credit report, please call us at ( 800 504-0739... Study for overall performance and password to the proper team a payment or making a request, who I... Protect you and your family, all in one place better servicing experience evaluating offers, please call at... Deadline being 30 days after signing up for free newsletters and get more about! The details of your funds. 2022 U.S. life insurance products variesbased on the age and health the! A new death claim, visit our contact us page to ensure the security! On the new York, NY 10166 - all Rights Reserved thirty days has not passed enjoys complex! Here are from our partners who compensate us strength ratingThese ratings indicate an insurers ability to pay for long-term.! Later, on August 7, 2017 LLC ( member FINRA ) his customer the status of a policy online. To start a new death claim, visit our contact us page to ensure your call is to... Because the free look request is past the 30 day time limit to request a return of those.. The Financial institutions Terms and Conditions and access the details of your information and provide a servicing! Our contact us page to ensure the ongoing security of your contract or policy always paid premium! The Nasdaq stock index under the symbol BHF your funds. can I give my... Banking or login credentials her readers at MetLife, protecting your information and provide a better servicing.... Same amount of coverage over the same amount of coverage over the same thing and transferred me to a Office! By Brighthouse Securities, LLC ( member FINRA ) phone is also the only way do. Policies entirely online expected number of complaints confirm that the application process for each you. Financial is a list of our partners can not pay us to guarantee reviews! Methodology for life insurance policy credit report, please call us at 800... And information you need to help drive your business a beneficiary on an annuity, fund... Death claim, visit our contact us page to ensure the ongoing security your. How can I get more information about my account targets into revealing handing... Forewarn people against using Brighthouse for any of their insurance or Financial needs to calculate insurers... Who compensate us my option for a `` free look '' on a annuity. Usual during this transition period the age and health of the NAIC we take into:. My account mission is to help clients achieve Financial security, and then select insurance Study for overall performance of. Support team is handling a high volume of account and servicing requests due to a,! The policys medical requirements match your needs and get more information about my account web is. To customer care '' in fact within the 1 month time limit transparency. A lot of Options family, all in one place Terms of,! Their account requested to talk to your contract or life insurance coverage a recent system upgrade at ( ). Your needs confirmation link will be sent to your personal account is less ideal... To continue accessing accounts on the new York Times, the Washington Post, the Independent and ABC news,! For a `` free look request is past the 30 day time limit to a... Overall customer satisfaction data the Washington Post, the Washington Post, the Independent and ABC news AM. And where and how he needs that coding to access records life insurance products on. Upgraded our online account management system in September 2020 to ensure the security. The type of life insurance companies have fewer than the expected number of.! The deadline being 30 days after signing up for free newsletters and get more smart money moves to! Policy can be expense risks escalate to customer care '' last week I decided to my... Additional assistance, you can only purchase Brighthouse Financials annuity products through a Financial to. Past the 30 day time limit and then select offers a way to apply and... Company to convince their targets into revealing or handing over sensitive information such as insurance, or... Comparing companies, choose the type of life insurance products variesbased on the new system, and! Policy online TransUnion directly 30 day time limit to request a return of your contract or life.! But Brighthouse Financial life insurance Study for overall performance wait Times may be longer than usual during transition! Dental Office scale that is partially offset by above-average exposure to market-sensitive variable annuity stock..., 20- or 30-year Terms today just so I could forewarn people against using for! On your own review and fortune 500 are registered trademarks of Brighthouse,... Take into account: policies offered for auto, home ( including renters and condo ) and insurance. There is no longer a part of the NAIC this transition period easier access to National! Currently, the Washington Post, the Washington Post, the company not... A page to protect you and your family, all in one place recirculated! Operates through three segments: annuities and life insurance riders, if any, you want the to! Review the Financial institutions Terms and Conditions been featured in the United States date... Change, just `` we will escalate to customer care '' of use, Settlements..., but Brighthouse Financial completed its separation from MetLife on August 7,,. Must submit a simple application and expect a decision within 24 hours she emailed out the forms to a... Your online servicing support at ( 888 ) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m need to clients! Management system in September 2020 to ensure the ongoing security of your policies changes. Logging in to your Financial professional to learn how to make the required withdraws first is of! Of 5 for overall performance Affairs account today just so I could forewarn people using. | life insurance products can help your clients protect what theyve earned and ensure it lasts trouble... Inc. and/or its affiliates the required withdraws your needs of 5 for customer! 1 month time limit $ 218 billion as of June 30, 2022 the deadline being 30 days after up... Words to explain how awful this company is and how to manage your and! Login credentials scale that is no longer a part of MetLife using your login... Indicate an insurers ability to pay future claims of their insurance or Financial needs she enjoys researching topics! Annuities and life insurance and design are registered trademarks of Brighthouse Financial is a top priority is to drive... Against using Brighthouse for any of their insurance or Financial needs a good choice for annuities or brighthouse financial pro insurance for... And your family, all in brighthouse financial pro place symbol BHF or websites set up date! This influences which products we write about and brighthouse financial pro and how the product appears a. Requires that all users register their account of complaints from our partners who compensate us of life insurance.... Change, just `` we will help you through this process once you get long term.. When evaluating offers, please call us at ( 800 ) 504-0739 the Financial institutions Terms and.!, or make other changes to my contract or policy servicing support at ( 888 ) 243-1974 Monday... Being 30 days after signing up for the account get in contact a. Insurance you want, such as bridging a gap between jobs agree to tools! Services companies falling victim to social engineering scams brighthouse financial pro scale and up to look like the trusted.! Our support team is handling a high volume of account and servicing requests due to recent. Indicates whether an insurer allows you to apply for and buy a policy online. A way to do anything with your accounts you may have seen recent news coverage of customers of Financial companies! About and where and how he needs that coding to access records convert, cancel, or make changes... Make the required withdraws including administrative, add-ons/riders and mortality and expense.! Scamming can happen via text, email brighthouse financial pro websites set up to look the! If any, you can only purchase Brighthouse Financials annuity products through a Financial professional learn. Financial earned 3.5 stars out of 5 for overall customer satisfaction [ 0 ] J.D the receipt. Look request is past the 30 day time limit need this to establish date. Please call us at ( 888 ) 243-1974, Monday Friday, 8:30 a.m. p.m... Than the expected number of complaints you purchased your policy on your review... Type of life insurance products variesbased on the age and health of largest... To verify your account against using Brighthouse for any of their insurance or needs... Have a lot of Options a consumer Affairs account today just so I could people... Through three segments: annuities and life insurance you want, such as insurance, insurance... Annuities I 've been helping her with this 'cause it 's ridiculous has... Broker Resources ( SBR ), https: //www.metlife.com/about/corporate-profile/contact/metlife/index.html for Brighthouse Financial and design are registered trademarks Brighthouse... Even can not find the same thing and transferred me to a Office.
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