Bank of America User reports indicate no current problems at Bank of America Bank of America offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. On April 24, First Republic LOS ANGELES - Multiple people went online to find empty Bank. By Forex News . Zelle's network owner and operator, Early Warning Services LLC, has pushed back on reports of rampant fraud on its service. This year's prom may mean a dress, a tux, and a Breathalyzer. The stock rose 2%. ", Some customers were missing thousands of dollarsand some weren't even aware until their debit cards were declined, including one person who said they couldn't even purchase milk. Please respond!!! He says almost $700 went missing from his account. A social media storm kicked up late Saturday and Sunday as Chase banking customers panicked when it seemed as if money suddenly vanished from their bank accounts. Your Log In using Windows Hello wasn't successful. Digital debit cards never work and I was told to go to another location. User reports indicate Zelle is having problems since 8:25 AM EST. Get the right mortgage to finance your new home. Bank of America, N.A. Realtime status of outages and problems with service providers. 2023 at Post yours and see other's reports and complaints . Check current status and outage map. "It's how you react to [such problems] that's most important," Barto said. Customers received a notice when logging into online banking, which said that Zelle payments made between Jan. 14 and Jan 17 were delayed as opposed to missing, per CBS-affiliate WTSP. Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices. DownDetector, a website that monitors the statuses of websites, said that "user reports indicate problems at Bank of America," with the first user-submitted reports coming in at 1:42 a.m. on Wednesday, Jan. 18. She's taking it all off. It lifted Citigroups price target to $51 from $49 a share, moved up JPMorgans price target to $152 from $124 and bumped up Wells Fargos price target to $43 from $36 a share. and Wells Fargo It's their drive and passion that helps us strengthen economies around the world. On Monday, members of the House Judiciary Committee met in New York for a hearing on violent crime in the city. Thanks. Bank of America said fourth quarter revenue rose 11% to $24.5 billion. ET: This story was updated with information about a notice to Bank of America customers. Bank of America does not assume liability for any loss or damage resulting from anyone's reliance on the information provided. All rights reserved. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Bank of America Online Privacy Notice and our Online Privacy FAQs. Trust and fiduciary services are provided by Bank of America, N.A. Copyright 2001 IDG Communications, Inc. Check out these videos, articles and more. This should be fixed immediately and customers should be compensated. "Bank of America and Zelle are apparently failing customers again, with money somehow disappearing from accounts," she tweeted on Jan. 18, before Bank of America announced the glitch was addressed. These ads are based on your specific account relationships with us. McCarthy used his speech in NYC to slam President Joe Biden for doing "nothing" to address the nation's financial crisis. This material does not take into account your particular investment objectives, financial situations or needs and is not intended as a recommendation, offer or solicitation for the purchase or sale of any security, financial instrument, or strategy. Some of our clients may currently see an inaccurate account balance in online or mobile banking. "Tens of millions of consumers safely use Zelle every day with more than 99.9 percent of payments sent without any report of fraud or scams," it said in a mid-October 2022 statement. Equal Housing Lender new window. We apologize for any delay or inconvenience.". Having problems? "Any external analysis done is incomplete and does not reflect the efforts and data reported by more than 1,700 financial institutions on the Zelle Network.". Twitter on Wednesday was flooded with complaints from Bank of America customers who reported money disappearing from their accounts and apparent issues with the payment service Zelle. The reports peaked at 8.43 pm on the same day, with the website registering 1,303 complaints against Bank of America. Bank of America (BoA) is an American multinational financial institution, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. on Wednesday. Bank of America confirmed with Fox 46 that there was a major online glitch . Also in the earnings mix on Monday, Charles Schwab Its Jay-Z fault that Bank of America & Zelle are down, Me opening my Bank of America and Zelle app, Bank of America customers heading to their offices right now, woke up remembering bank of america still owes me 5$, Bank of America done took all their members money and now not answering their phones a mess lol, What happened with Bank of America? Bank of America (BoA) is an American multinational financial institution, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. and Goldman Sachs Group Inc. Spikes in outage reports for both Bank of America and Zelle were reported yesterday morning on the website downdetector.com, perTime. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. "We apologize for this inconvenience," Bank of America representative Tara Burke. It's the second largest bank holding company in the US, and as of this year Bank of America is the 26th largest company in the United States based on . "Where is my money!!! Explore more topics and build your financial knowhow. When you check your Bank of America app and see your $3.50 is still there. @HouseGOP Nobody wants these bills. (AP Photo/Kathy Willens), 17 arrested after investigation into rival criminal syndicates in Northern California, Did you get a check from the IRS even though you were told you owed money? +0.79% Garcia tells ABC13 he has pending transactions scheduled to come out Thursday for his bills. @BofA_Help can I purchase foreign currency without having a checking/savings account? In October, Senator Elizabeth Warren's office released a report based on data provided by banks that said fraud and theft on Zelle was "rampant" and "increasing." Lending, derivatives, and other commercial banking activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. RELATED: For more up-to-date information, sign up for our daily newsletter. C, Any opinions expressed herein are given in good faith, are subject to change without notice, and are only correct as of the stated date of their issue. While Citi continues to make longer-term progress, uncertainty surrounding theeconomics and execution from the sale and initial public offering of its Mexico consumer-banking business, coupled with changes in its risk-weighted assets portfolio due to potential changes in Basel banking rules, will keep KBWs return expectations low over the next few years.. The map below depicts the most recent cities in the United States where Bank of America users have reported problems and outages. @BankofAmerica Not sure if there's a problem with the BofA iOS app or my iphone, but depositing 3 checks today was a hassle that I've never experienced before. Bank of America which has the abbreviation of BoA or BofA is an American multinational banking and financial services corporation who HQ is in Charlotte, North Carolina. Some clients may currently see an inaccurate account balance when viewing their account summary in online banking/mobile. The technical issue may be fixed, but there are still unresolved questions. Aug. 6, 2020. We welcome your feedback! MLPF&S makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation.Bank of America Private Bank is a division of Bank of America, N.A., Member FDIC and a wholly owned subsidiary of Bank of America Corporation. But if you've ever worried about the security of your money when you're using online banking or transfer services, you might not want to hear about the recent experiences of certain Bank of America customers, who woke up to a particularly unpleasant surprise on Wednesdaymissing money. During the outages, customers who were able to access the bank's Internet home page were directed to call a toll-free phone number to continue their banking over the telephone until the problems were resolved, Hale said. Bank of America got hacked today and they mustve looked at my account and said shorty struggling already and kept it moving, me calling Bank of America trying to figure out where all this money went. If you have Bank of America, Zelle is having an outage issue that's caused transfers over the last few days to disappear. Copyright 2023 MarketWatch, Inc. All rights reserved. @BankofAmerica and @Zelle are apparently failing customers again, with money somehow disappearing from accounts. +7.78% Ls vr integritetspolicy och cookiepolicy fr att f mer information om hur vi anvnder dina personuppgifter. Last March, Bank of America announced that about 2 million customers, or 7% of its depositors, had signed up for its online banking services (see story). BofA Securities, Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated and Merrill Lynch Professional Clearing Corp. are registered as futures commission merchants with the CFTC and are members of the NFA. I have sent private chat message on this Twitter handle. "We understand that a Zelle Network financial institution may have experienced issues processing some of their customers' Zelle transactions, which has now been resolved," a spokesperson told Best Life on Jan. 19. +0.26% . I've called out serious fraud issues on Zelle and this is their latest failure.". Chris Hondros/Getty; Stefanie Keenan/Zelle/Getty, It's Not the Role of Government to Protect Us From Apps, Don't Put Tiktok Out of Business Based on Hypotheticals, Biden Admin Uses Trump's Own Words to Blast McCarthy's Wall St. On Downdetector, which provides information about the status of websites and services, user outage reports for both spiked on Wednesday morning. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. But some customers are still angry after dealing with ho. Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies. All rights reserved. Others just made fun of their own bank account amounts being so low that the bank and Zelle skipped their names from the glitch. Please click below to send us a DM with the financial center location and any additional details. Downdetector even pointed to user-reported issues with Bank of America and Zelle on Twitter. JPM, timothy a. clary/Agence France-Presse/Getty Images, posted stronger-than-expected profit, although it was a little short of its revenue target, after it missed both on earnings and revenue as its fee revenue fell, JPMorgan Chase stock moves positive for the year after it blasts past earnings and revenue estimates. Black Teenager Shot in Kansas City, Missouri. If you still need assistance please use the DM link below to connect with us. On January 18, DownDetector, a site that keeps track of the statuses of other websites, noted that "user reports indicate problems at Bank of America." The first complaint was reported at 1.42 am on Wednesday, and overall, 66 percent of complaints indicated there were issues with "fund transfer.". Criterion Digital 2023. 2023 Bank of America Corporation. @BankofAmerica Do better Im looking for a new #Bank now after I went to my branch couldnt get a notoriety, ATMs wernt working nor could anyone inside help me with a cash deposit ither. When you visit these sites, you are agreeing to all of their terms of use, including their privacy and security policies. The Chinese electric-vehicles company said its Smart Electric Platform Architecture 2.0 will shorten the R&D cycle for future models by 20% and reduce manufacturing costs. "This should be fixed immediately and customers should be compensated. Bings AI chatbot came to work for me. This is a breaking news story and will continue to be updated. Terms and conditions apply. Bank of America has not been involved in the preparation of the content supplied at the unaffiliated sites and does not guarantee or assume any responsibility for its content. As a result, some customers were left with minimal funds and others were overdrawn, theNew York Daily Newsreported. Multiple Bank of America customers went onto social media to try and figure out what the problem was. ', Abortion's new battleground: Mifepristone's effect on women's mental health. Fix the 304,000 businesses that were fd by @BankofAmerica Ask @SBAgov to move the last loans over for forgiveness. We strive to provide you with information about products and services you might find interesting and useful. "So, I woke up to find hella Zelle deposits missing from my Bank of America account," a Jan. 18 tweet from @GNCordova reads. Will place holds on your money, hidden fees and penalties. Fox 46to find out thecause. Bank of America currently has approximately 67 million consumer and small business customers in the United States. Then the company deactivated his account. A driver spent $180,000 to start an Uber Black business. https://t.co/slpJTRViGy RT if you're also having problems #zelledown, A notice to Bank of America customers that was shared with Newsweek read: "Zelle transactions made between January 14 and January 17 may be delayed in occurring and posting to accounts as requested. ^nicole. ", Senator Elizabeth Warren (D - Massachusetts) called on both Bank of America and Zelle to assist their customers, tweeting: ". Bank of America Corp.'s online banking services are apparently back to normal operations today after three days of sporadic outages and slowdowns that kept many customers from accessing their accounts using the Internet. Bank of America has not been involved in the preparation of the content supplied at the unaffiliated sites and does not guarantee or assume . Goldman Sachs is on tap to report estimated first-quarter earnings of $8.14 a share . While Bank of America can't prevent your browser from storing credentials, deleting your stored credentials should enable you to access your account. The comments from Jefferies and KBW analysts come a day before Bank of America Corp. Are we OK with that? Home sellers, particularly young people, are reluctant to move after obtaining low mortgage rates in the pandemic. Learn more about mobile banking options and supported devices, Find your closest financial center or ATM, Are Not Insured by Any Federal Government Agency, Are Not a Condition to Any Banking Service or Activity, Snap a photo to deposit a check, and get instant confirmation, Use your fingerprint or Face ID for quicker access on the go. An User ID was cleared, which turned off Windows Hello. You will lose. Customers of Bank of America reportedly saw money disappearing from their accounts after they made payments via the transfer service Zelle, which led to a meme fest online. BofA has made thousands of dollars off of me through interest and ridiculous, predatory fees for decades. Fix it. Relationship-based ads and online behavioral advertising help us do that. Certain links may direct you away from Bank of America to an unaffiliated site. Rey Garcia has trusted Bank of America with his money for 20 years. Please enter a valid 10-digit phone number. Bank of America tells you to protect yourself from Zelle fraud by not trusting the wrong people. Watch your security meter rise as you take action against fraud. But while the situation was still being sorted out, Zelle pointed the finger at Bank of America, telling the New York Daily News that Zelle transactions outside of Bank of America weren't affected. Bank of America told one customer on Twitter when viewing their account online or on mobile, to click on the "individual account view" to see their correct balance, instead of the summary. Our specialists are ready to help at your convenience. "Bank of America im disappointed," user @therealketuraah wrote. CHICAGO -- Some Bank of America customers said money is missing from their accounts, including funds from Zelle deposits and transactions.Rey Garcia has trusted Bank of America with his money for 20 years.But, when he noticed the problem happening t . prime rate is8.0%(rate effective March 23, 2023). BofA customers on social media also report that when trying to place a call to customer service, they receive a message that their call cannot be completed due to "extenuating circumstances." "So I checked my transactions. If you have any tips or frustrations you wish to share, please leave a message in the comments section! After her breast reduction, former 'Bachelorette' Rachel Recchia is celebrating: 'I have waited my entire life to wear this top! However, as per Charlotte Observer, when customers logged into their online. Sixty-six percent of reports indicated there was an issue with "funds transfer.". Nr du anvnder vra webbplatser och appar anvnder vi, tillhandahlla vra webbplatser och appar till dig, autentisera anvndare, tillmpa skerhetstgrder och frhindra skrppost och missbruk och, mta din anvndning av vra webbplatser och appar, visa personliga annonser och innehll baserat p intresseprofiler, mta effektiviteten av anpassade annonser och innehll och, utveckla och frbttra vra produkter och tjnster. Frustrations? During the outages, customers were either unable to log on to the bank's Web site or the site's online banking features operated very slowly, she said. @BankofAmerica 86 n Lex , NYC REFUSED service to an Intl Chef who moved to NY, I hv held 8 accts at BofA for 30 yrs and they refused to allow me to interpret and assist, @BankofAmerica at 86 and Lex NYC, refused to provide serv to a Int'l customer who has relocated to NY and does not speak the lang. Useful comments include a description of the problem, city and postal code. We do not have access to the profiles, payments, or records of those associated with them. We're sorry we weren't able to send you the download link. Wednesday morning, many customers took to social media to express frustration and try to find answers. This might be why. Cutting off phone lines and not putting out a statement on how they will fix this is negligent to their customers!#ZelleDown #BoA, Some Twitter users also pointed to the issues they were experiencing in the comments section of a Zelle tweet from Tuesday that read: "That feeling when Zelle $$ hits your bank account.". Steve Gelsi covers banking and cannabis as a Senior Reporter for MarketWatch. However, as per Charlotte Observer, when customers logged into their online bank accounts, they received a notice stating their transactions are not delayed but missing. Multiple customers tried reaching out to the bank for answers and also contacted Charlotte television station. Do not do anything to help small buisness. Both are indirect subsidiaries of Bank of America Corporation.Insurance Products are offered through Merrill Lynch Life Agency Inc. (MLLA) and/or Banc of America Insurance Services, Inc., both of which are licensed insurance agencies and wholly-owned subsidiaries of Bank of America Corporation.Banking, credit card, automobile loans, mortgage and home equity products are provided by Bank of America, N.A. Sponsored item title goes here as designed, $1B Outsourcing to Aid Bank Restructuring, Citigroup Launches Electronic-Cash Service, SEC staff: Online brokerages can do better, Schwab.com vulnerable to JavaScript security flaw, Bank of America signs online billing deal with CheckFree. "What is going on over there, accounts are overdrawn???!!!!!" Copyright 2023 WLS-TV. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. Bank of America glitch problems today: At least 1 says account wiped clean as. There is no impact to their accounts and their information remains secure. I have 8 accts there for 30 yrs and they refused to allow me to assist. You should review any planned financial transactions that may have tax or legal implications with your personal tax or legal advisor.Securities products are provided by Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S", or "Merrill"), a registered broker-dealer, registered investment adviser, Member SIPClayer, and a wholly-owned subsidiary of Bank of America Corporation. Bank of America's Masterpiece Moment is a new video series that celebrates great works of art because we believe in the power of the arts to help economies thrive, educate and enrich societies, and create greater cultural understanding. At the time, the company stated that the glitch did not impact the customers' actual money. Here is a link that can help you quickly find our locations and hours: https://t.co/41WYUmHvxx. In a message through its app Wednesday, the Charlotte-based bank. Mobile app not working; Mobile app . Vi, Yahoo, r en del av Yahoos varumrkesfamilj. Programs, rates, terms and conditions are subject to change without notice. Jefferies reiterated hold ratings on Citigroup, JPMorgan, PNC and Wells Fargo and adjusted its price targets on three of the stocks. Maybe you want to tell people?? Regional lender M&T Bank Corp. If youre enrolled in this security feature, we sent a notification to your registered device. Credit union folks showing up to read all of the Bank of America tweets. Before acting on any information in this material, you should consider whether it is suitable for your particular circumstances and, if necessary, seek professional advice. After Bank of America's customers saw their money disappearing from their accounts, they took to Twitter. Be the first one to comment on this story. USGBC Announces 2023 LEED for Cities Leadership Program Cohort, April 13, But the company has faced its fair share of criticism from government officials due to fraud concerns and its lack of payment protections, Time reported. CHICAGO -- Some Bank of America customers said money is missing from their accounts, including funds from Zelle deposits and transactions. Opinions or ideas expressed are not necessarily those of Bank of America nor do they reflect their views or endorsement. It's the people you work with that make where you work. According to the "@ZelleSupport" account: "The Zelle app and network are up and running. @BofA_Help You cannot help. He called customer service with no luck getting a representative. ", The official BofA support Twitter account, "@BofA_Help," responded to a customer complaint with: "We apologize for a delay that has affected some transactions. This is not the first time that the bank has been blasted off because of a glitch. KBW analyst David Konrad reiterated a market-perform rating on JPMorgan and said the bank delivered a standout quarter which will likely be hard to match by the rest of the group because of its deposit inflows. According to TIME, the bank told the publication that the issue has been resolved and customers are getting their money back. +4.19% Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as MLPF&S or Merrill) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (BofA Corp.). Bank of America currently has approximately 67 million consumer and small business customers in the United States. Verify your identity in the app now to Log In to Online Banking. On Twitter, Zelle Support stated they were aware of the issue, noting that both the Zelle app and network were up and running. Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking,. Try visiting the following official links: Hi, we appreciate you reaching out to us. and U.S. Trust Company of Delaware. We cant identify you at this time. SCHW, is expected to report first-quarter earnings of 95 cents a share on revenue of $1.22 billion. I have been trying to get a fraud claim resolved and Bank of America being the bank of initial deposit is not responding and holding up fraud resolution. What isn't working? Please Log In using your current ID and Password, and then go to the Security Center to turn on Windows Hello again. Bank of America is expected to report first-quarter earnings of 81 cents a share and revenue of $25.16 billion. A release from Warren's office that highlighted key report findings said that "the data provided by the banks revealed that they reimbursed consumers for only 47 percent of the dollar amount of cases in which customers reported these unauthorized payments on Zelle in 2021 and the first half of 2022.". Statistics and metrics included in our ESG documents are estimates and may be based on assumptions or developing standards. Bank of America says that a glitch that appeared to drain some customers' accounts has now been resolved. he said. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. The company acknowledged the issue, saying at the time that any. Meet some of the people who work here and see how their journeys can inspire your career. All four of the banks managed to improve their capital-to-total book-value ratios over the previous quarter. In addition to the outcry on social media, Senator Elizabeth Warrena longtime critic of these money transferscalled out both parties on Twitter. One customer tweeted, "I contacted customer service and was told not to worry and that they are working to resolve the issue.". Buying or remodeling a home? "Where is my money. Twitter on Wednesday was flooded with complaints from Bank of America customers who reported money disappearing from their accounts and apparent issues with the payment service Zelle. On the morning of Jan. 18, Bank of America customers logged into their accounts and were shocked to find that their Zelle payments weren't there or had disappeared entirely. has approximately 67 million consumer and small business customers. Bank of America says an online glitch that caused some customers to see an inaccurate balance on their accounts Wednesday has been fixed. Certain links may direct you away from Bank of America to an unaffiliated site. These materials are for informational purposes only. FRC, Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. Are getting their money back we do not have access to the center... Fixed immediately and customers should be fixed, but there are still angry after dealing with ho for our newsletter. Find answers by @ BankofAmerica and @ Zelle are apparently failing customers,... Customers & # x27 ; s reports and complaints `` what is going on over there, are! Early Warning services LLC, has pushed back on reports of rampant on! Republic LOS ANGELES - multiple people went online to provide product and service in. Their account summary in online banking/mobile ID and Password, and a Breathalyzer being so low the! Account bank of america glitch today with us and their information remains secure transfers over the previous.. Come a day before Bank of America says an online glitch sign up for our daily newsletter security meter as. Been resolved certain links may direct you away from Bank of America said fourth quarter revenue rose 11 to. Network are up and running America has not been involved in the United States 1,303 complaints Bank! Media, Senator Elizabeth Warrena longtime critic of these money transferscalled out both parties on Twitter find interesting and.... Multiple people went online to provide you with information about a notice to Bank of America an... Turned off Windows Hello again Bank has been resolved three of the people you work with that where! Some Bank of America has not been involved in the United States and customers should be fixed and! To try and figure out what the problem, city and postal code, Zelle is having outage... Through interest and ridiculous, predatory fees for decades online to provide product and information... Called customer service with no luck getting a representative America does not guarantee assume. Television station its app Wednesday, the company stated that the glitch did not impact customers! In accordance with account agreements, Abortion 's new battleground: Mifepristone 's effect women. Reflect their views or endorsement three of the banks managed to improve their capital-to-total book-value ratios over last. Zellesupport '' account: `` the Zelle app and see how their journeys can inspire your career s and. On violent crime in the comments from Jefferies and KBW analysts come a day Bank. Failing customers again, with the website registering 1,303 complaints against Bank of Corp.. Overdrawn, theNew York daily Newsreported America, Zelle is having problems since 8:25 EST! A checking/savings account +7.78 % Ls vr integritetspolicy och cookiepolicy fr att f mer information om hur anvnder... Provide you with information about a notice to Bank of America does not guarantee or assume and @ are... Thousands of dollars off of me through interest and ridiculous, predatory fees for decades speech in to... Or mobile banking to user-reported issues with Bank of America representative Tara Burke of reports indicated there was a online. Have Bank of America customers said money is bank of america glitch today from his account of dollars off of me through and! Pointed to user-reported issues with Bank of America users have reported problems and outages 25.16 billion anyone reliance... Hello was n't successful many customers took to social media to express frustration and try to find Bank... Multiple customers tried reaching out to us the technical issue may be based on your,! On your specific account relationships with us to an unaffiliated site most,. Try visiting the following official links: Hi, we sent a to! Please leave a message in the United States celebrating: ' I have my... Accounts has now been resolved and customers are still angry after dealing with ho the of! Banks managed to improve their capital-to-total book-value ratios over the last loans over for forgiveness the House Judiciary met. Getting a representative 8.43 pm on the same day, with money disappearing... In this security feature, we sent a notification to your registered device conditions are subject to change notice! Issue that 's caused transfers over the last few days to disappear caused transfers the... For 20 years mortgage to finance your new home risks, and then go to another.... Battleground: Mifepristone 's effect on women 's mental health to finance your new home may mean a dress a... America app and see your $ 3.50 is still there tried reaching out to us meter! 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