This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have noted an unusual discrepancy in key concerns during your stay and at the property in particular, and we are working closely with out technicians to address it.Thank you for your consideration & understanding in this matter. Our Log Cabins range in size from one bedroom romantic cabins up to a stunning 14 bedroom lodge on the river. I thought if I gave it awhile, it would get better, and since it was pouring rain, we really didnt want to hassle with loading our luggage back into the car to get a different cabin. Rooms are clean and a decent size. The chalet was nice. MORE+ May 17, 2023 9 used Click to Save FROM $59900 Phases 3-7 at Hidden Mountain East from $59,900 Didnt even try the hot tub, just didnt look or smell clean. While many cabin rental companies manage cabins throughout the county, we focus on only 2 lodging locations near smoky mountain national park, Hidden Mountain East and Hidden Mountain West. Not once did they apologize. There's no counter space in the master bathroom to put any of your hygiene products, makeup or hair straightener/curler, razor/shaver. With 2 King size beds and 2 Queen size beds, this beautifully redone cabin will sleep up to 8 guests. There is a leak in the cabin that really didnt take away anything but looks like it should be given attention.The downstairs has a floor that has been warped with at least a two to three inch raise from a water leak that we all have tripped on We found dirty tissues, papers laying at the end of the bed and under the bed in another room and was worrisome that they had even really cleaned. Also located at Hidden Mountain East is The Dell, our Class A Motorcoach Resort, featuring a limited number of sites in a beautiful and convenient location behind The Apple Barn & Cider Mill. You'll receive your first newsletter soon! 2023 Vimeo.com, Inc. All rights reserved. flickr/don graham. The return vent for the central air unit was caked in dust. Remodeled Log Cabin with Pool! We had to get up every hour to turn the electric fireplace in the living room on because it was set on a 60 minute timer and went out every 60 minutes. Always felt like they had taken such good pride in The cabins. We hope to come back soon & see the improvements of the outside areas. Great to stroll and get a good rest and still very close to every touristy places. We reported it to maintenance but thats the last we heard of it. Beautiful cabin, great views, we loved it. then i got in the tub , and it was so slick i all most fell in it, i was scard of taken a bath cause i didnt want to fall . There was a. dated inspection notice on the wall for the hot tub and it was dated a few days prior to our stay. Hidden Mountain Retreat Cabin - Cabins for Rent in Sevierville, Tennessee, United States - Airbnb Skip to content Lovely setting and quiet. Hidden Mountain Resort. We regret you experienced this inconvenience during your time with us. Let us make your next vacation one to remember. Does Hidden Mountain Resort have any great views? I am so upset! All Rights Reserved. We hope to see you soon! Conveniently located just behind Dollywood and close to the Cal Ripken Experience in the Hidden Springs Resort - the resort boasts a great location, gated entrance, and indoor pool for guests' entertainment. Are there any historical sites close to Hidden Mountain Resort? If you're looking for a slice of New England charm right here in Southern California, you'll find it in Oak Glen. Featuring a patio and mountain views, the chalet includes 2 bedrooms, a living room, satellite flat-screen TV, an equipped kitchen, and 1 bathroom with a shower and a hot tub. Wife wants to do it every weekend honestly. Baldy Lodge and Restaurant for some hearty mountain eats and a good night sleep. No further reports of pests in the home were made beyond the first night.Our courteous and understanding Guest Services Agents are available 24/7 to address concerns as reported. Tap Add to Trip on anything you like. As soon as we entered, the smell of mold was so overpowering, I could hardly breathe. We appreciate your business and look forward to earning it again your next visit to the Great Smoky Mountains. We look forward to hosting your family on your next visit to the Great Smoky Mountains! Stay in a local rustic cabin and stroll to the center of town for a bite to eat. There was also a used tissue behind the bed and dust behind the bed an inch think. With all the problems all weekend they would not offer anything off. We did call and go in person Thursday and Friday and while they did fix the tips for the pool sticks and fixed the toilets and let us know the dryer was gas and would have to get someone to fix the next day or so which at this point I am not going to stay in the cabin and wait for someone to come fix.I have stayed with hidden mountain for years usually 2-3 times a year but after the response and not seeming to really even care and say you know this has been really inconvenient let me take 50 dollars off or give you a discount on your next stay were sorrynope the answer was we cant really do anything We will fix what we can. For more info on Hidden Mountain Resort or things to do in the area, check out these articles. They are beautifully decorated and perfectly equipped with everything you need. Hidden MountainWhere Luxury Meets the Mountains. Hot tub was greatit was just the right size for 2.. Would definitely recommend #2514, We stayed July of 2021, We stayed 2 nights in 4167 (Sky Valley Lodge) and 1 night in 4169 (Camp Smoky Lodge). Check-In Check-Out Bedrooms Only a small piece of the whole pie, our winery is part of an entire complex on an old family farm in the middle of Sevierville. When we woke up the next morning, I called the office to tell them that it was 58 degrees in the cabin and that we couldn't light the other fireplace because there wasn't anything to light the fireplace with, and all that lady had to say was "well did you call us in the middle of the night to tell us that the heat wasn't working". The air-conditioned chalet is composed of 2 separate bedrooms, a fully equipped kitchen with a fridge and an oven, and 1 bathroom. It is unfortunate to receive belated reviews with no opportunity afforded to provide assistance.Hidden Mountain Resort appreciates your returning business and hopes to earn it again in the future. Weve stayed at Hidden Mtn. We took care of it ourselves. I would recommend taking a moment to see that. Is parking available at Hidden Mountain Resort? But is it because the Resort has stayed so busy over the last few years that things are t taken care of? more. Jump start your next vacation to the Smoky Mountains by giving us a call at 866 34 SMOKY. Want to know more? 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If youre looking for a weekend getaway from the big city and want to spend some time in the peace and quiet of the mountains, head to these eight spots in SoCal where life is just a little more rustic. Copyright 19962023 But they were both wonderful! Resort amenities include swimming pools, picnic pavilions, fishing ponds, gazebos, and more! We had continuous problems Friday thru Monday with the card key not working. However, this stay was very disappointing. If we dont know about it, we cant correct it. Kitchen had everything we needed. The Colonels Cabin, unit 4015, is ready and waiting for you to enjoy, with everything your family could want, including a private pool! Perhaps one of the most underrated mountain towns in SoCal, this heavenly pine-covered destination in San Bernardino County is worthy of a visit no matter what season. We are usually so pleased with this resort, but this was very disappointing. responses from the Resort are not always polite? Whether you enjoy outdoorsy activities or prefer shopping and dining, Lake Arrowhead has a little something for everyone at this must-experience mountain getaway. I have stayed at a lot of different cabins over the years and different rental companies and Hidden Mountain Resort is one of the best companies in the area. She called me back a few minutes later and asked me if I was sure that there was nothing there to light the fireplace, to which I told her we had checked every mantel, shelf, drawer and cabinet and found absolutely nothing. Not available for existing reservations. Scenic Mountains and Entertainment in Gatlinburg, Tennessee, Plan Your Kid-Friendly Vacation In The Smokies, Where to Get Pancake Stacks in the Smoky Mountains, As Gatlinburg Bridges Past & Present, Theres No Better Time to Visit. Copyright - PigeonForgeChamber.com & Pigeon Forge Chamber of Commerce. We had to remove the knobs and clean it ourselves. The range top had grease all over it. East Cabins - 1-14 bedroom Fully Equipped Log Cabins in a neighborhood setting. The Cavallo Point itself is a peaceful, scenic place. Inspire employees with compelling live and on-demand video experiences. Make sure its what you expect before unpacking. Thank you for staying with our Family at Hidden Mountain.Our online FAQ sheet can be found at this link--https://www.hiddenmountain.com/faq--and states the following:"Each home receives monthly pest control treatments. When I called back the second time, I asked about moving to another cabin and they still showed a lack of concern and advised they only had one other cabin open and we would have to pay more money. 8. So please dont be harsh . NASCAR SpeedPark - Best Deal in The Smokies! The location was great; close to downtown San Francisco and Sausalito. Located in the San Jacinto Mountains, Idyllwild is only a short drive from many parts of Southern California and offers the perfect mountain escape. We are staying in cabin 4047. The only real complaint we have about the cabin is that there isn't a bathroom not connected to a bedroom. Thank You for your Time. Very relaxed atmosphere and nice pool area. Bryson M, Other at Hidden Mountain Resort, responded to this review. To glorify God by providing a great place for our guests to unwind and for our employees to work in a relaxed Christian atmosphere in one of the most beautiful places in the world. Surrounded by a forest, Rush Creek Lodge at Yosemite features seasonal outdoor pool, and children's playground. An onsite office, maintenance and housekeeping facility ensures that you year-round care for homes and guests. This is the version of our website addressed to speakers of English in the United States. She told me she could see if the maintenance man had a way to light the fireplace but she couldn't guarantee it and that they didn't own the cabin, they only rented it out for the owners. That's how we know our reviews come from real guests who have stayed at the property. Many travelers enjoy visiting Old Forge Distillery (3.5 miles) and The McMahan Indian Mound (2.8 miles). We have more than 70 million property reviews, all from real, verified guests. is set in South Lake Tahoe, 600 metres from Lakeside Beach, 1.9 km from El Dorado Beach, as well as 1.8 km from Tahoe Queen. I have pictures of each of these issues. Perfect for a late arrival or early departure. perfect location and minutes from Disney on shuttle. This holiday home features a garden and free private parking.This air-conditioned holiday home comes with 2 bedrooms, a flat-screen TV, and a kitchen with a fridge and an oven. We were super excited to be going on vacation where we could spend time with our children and grandchildren, and had reservations for 11 nights in cabin 7002, arriving on 12/21/2022. The ladies at the front desk were very sweet. Second thing - we try to wash and dry sheets just to be extra cautious and the dryer has to run at least 3-4 cycles to dry. Baldy is more of a mountain destination than an actual town, it would be a shame not to include this on the list as it's one spot you don't want to miss. Santa Ysabel. as the night went on, the smell got stronger. Tripadvisor performs checks on reviews. Your current currency is, Choose your language. Flying in to Los Angeles International Airport and need to rent a car? Hidden Mountain offers 1-14 bedroom fully-equipped Log Cabins, Farmhouse Cottages, and Mountaintop Villas; The Dell, a Class A Motorcoach Resort; and The Lodge- a log cabin event venue. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get your free printed guide or e-guide to start planning. Family-owned and operated since 1981, Hidden Mountain Resort offers something for everyone in 2 convenient locations. Everything about this little get away was just perfect! The Luminous Lodge-Remodeled Cabin W/ Valley Views is set in Santa Ysabel. I always recommend them to people. It was quiet and peaceful for a little weekend thing. Rest, relax and enjoy a delicious southern home-cooked meal. Amazing hiking trails, gorgeous scenery, and an abundance of restaurants along the main strip make this the ultimate mountain destination. Great. Would have been more but someone in our group was there. Book it now to pick it up when you land. It was completely impossible for us to gather at the cabin due to a few reasons, but one of them was lack of seating space in the living room and dining room. There were spider webs and lots of dead bugs on the window sills, some kind of musty, yellowed contraption hung over the bed in the larger of the two master bedrooms downstairs that looked like if you touched it, it would literally fall to pieces from dry rot, and more artificial plants and whatnots than you would see in a flea market. Try these popular ideas in and around Sevierville. While we do not wish to experience pests in homes at any time, it is not unusual on the Mountain for indigenous pests to find their way in. Towels and bed linen are featured in the holiday home. Then, they offered us another cabin but they were going to charge us an extra $200 for the 3 bedroom cabin. Every time someone used it once every other key would not work from then on. The lodge was nice. I called the office twice the first night of our stay and I felt like they showed no concern at all. I want to say that I have referred many friends and family to the resort. Our resort pools are open Memorial Day to Labor Day and beyond, weather permitting. I will NEVER recommend this resort to anyone and will be sure to recommend no one ever stay here! For the most up-to-date hours and information, please contact Hidden Mountain Resort directly. Relax at the end of a busy day in a spacious Master Bedroom with Fireplace. To glorify God by providing a great place for our guests to unwind and for our employees to work in a relaxed Christian atmosphere in one of the most beautiful places in the world. The reason for the post is just wanting to see the pride again. Angela is the staff writer for Only in Your State - Southern California. Hidden Mountain Resort - Rent your own private luxury Smoky Mountain Cabin, Home-style Cottage or exclusive Class A or Super C Motor Coach site located behind The Apple Barn in Sevierville, TN and just around the corner from downtown Pigeon Forge and close to Dollywood, The Island, WonderWorks & the Titanic. Thank you for your interest in Hidden Mountain Resort. We did not notify the Office. This ruined our vacation! Offer valid on remaining nights only. Our courteous and knowledgeable Guest Services Agents are always available to take your call. Owner Services. The only way to leave a review is to first make a booking. For added convenience, the property can provide towels and bed linen for an extra charge. See more ideas about cabin, sevierville, house styles. Everything about this little get away was just perfect! Hidden Mountain East offers 1-14 bedroom Log Cabins, 1-5 bedroom Farmhouse Cottages, 2-3 bedroom Mountaintop Villas, a Log Cabin Banquet Lodge, and a new outdoor wedding venue with views of the . Let us make your next vacation one to remember. I am actually on here now in 2023 because I am looking to go back! If a peaceful, unique, cabin experience is what you are looking for, then look no further than Hidden Mountain. The location is good for hiking. If you see a maintenance, housekeeping, or pest control issue, please notify the front desk immediately at 865-453-9850.We will do our best to resolve any issues as quickly as possible. Would not go back. I loved the bathtub/ bathroom area in that one, so relaxing! Yes, it offers reduced mobility rooms. Hidden Mountain prides itself in offering the quickest services available to our guests, at no extra cost to them. Read about it in our. rooms were very clean with a nice modern cabin vibes. Apr 15, 2023 - Entire cabin for $185. Hidden Mountain If a peaceful, unique, cabin experience is what you are looking for, then look no further than Hidden Mountain. everything was perfect. Car rental near Los Angeles International Airport. We stayed at Uncle Gene's Place and it was very nice. An en suite bathroom with hairdryer and free toiletries is also provided. We have stayed at Hidden Mountain Resort for years. The stuff was amazing. 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