If you're calling the IRS about a deceased person, you need court approval or the IRS form for estate executors. These instructions are correct as of September 2022, but the IRS phone tree is subject to change. For assistance in Spanish, call 800-829-1040. STEP 1 : OPT-IN to this shortcode 77958 by sending IN text message. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It seems ANY credit monitoring can reek havoc on this authentication tool. IS THERE SOMETHING ON THE ACCOUNT BLOCKING THEM? This help content & information General Help Center experience. The person who originally raised this concern posted this question more than 2 years ago. 8 a.m. to 3:30 p.m. Eastern time, Excise taxes866-699-4096 The IRS's main phone number is 800-829-1040. The letter also includes the same phone number for the IRS Economic Impact Payment line800-919-9835to contact the IRS with any questions regarding your stimulus check. Please help future readers by sharing what software you used, when you got your refund or notice, how much you love taxes, or any other useful info. Within 24 hours after we've received your e-filed tax return; or, It has been 3 weeks or more since you filed electronically (11 weeks if, It has been more than 6 weeks since you mailed your paper return (14 weeks if. WHATS UP WITH THAT? Tax professionals dont work for the IRS. Any ideas? I recommend contacting your local Taxpayer Advocate. Social Security numbers and birthdates of everyone on the tax return you're calling about. You can call the IRS Monday through Friday from 7 am to 7 pm local time. Typically, this only happens if the IRS is auditing you or doing a criminal investigation, but it can also happen if you have an overdue tax bill or a delinquent tax return. TTY/TDD800-829-4059. Some telephone service lines may have longer wait times. Overview of Features Offered by Intuit. The IRS usually only works Monday through Friday. We'll send you an e-mail with instructions to reset your password. Here are the details: http://spr.ly/6604GEzkO. Text messages from IRS Password Service originate from 77958 and message and data rates may apply. If you can't get a text message right now, you can get a security code via phone call. Very frustrating. If you keep calling and the IRS never picks up the phone, heres what you can do. So I today opened a postpaid account using an eSim on my iphone XR with ATT. tool directs you to call us. They can call the IRS on your behalf and help you navigate the complex tax rules. However, there are many other numbers for specific questions and concerns. This information will be on the tax return, but some tax prep software blacks out these numbers on the printed copy of the return. I am not sure what information the IRS site is requesting when the verification is sent but when it comes to prepaid and postpaid accounts, when a prepaid number is converted to a post paid account, the old prepaid account is removed from our systems so there should not be anything hiding anywhere. Here are the phone numbers and times if you have questions about individual, business, non-profit, estate, gift, or excise taxes. How to file a claim with the IRS on refund check not received, Spouse not eligible for third EIP and claiming my child for third EIP, Can't find a means of paying form 8879, Online options are broken. check is to look up your mobile phone number or send a snail-mail letter that will take 10 days to deliver (sigh). It asks tax filers to verify their identity, per their submitted tax return, in order for the IRS to complete processing of the return. I'm not seeing anything that indicates the IRS requires a phone number to file taxes, it's not true that they never call, just that they do not typically call. Grrrr. Please can anyone help me and everyone that's going thru these issues give us some type of REAL ANSWERS!!!! To register online, you need to have a mortgage, home equity loan, credit card, or auto loan. And yet another IRS verification just failed. Every state has a different agency that collects personal and business taxes at the state level. IRS support number for e-Services registration is (866)255-0654, 1,2,1 with estimated wait time of 30-60 minutes. Can someone please call me at [REMOVED]. In making purchases or registering for accounts, I have always been able to get codes sent to my phone. You have clicked a link to a site outside of the TurboTax Community. Interpretation Services Each listing will show the address of the IRS office, its hours, and a list of local services. No I am postpaid. You can also call 800-366-4484 to verify the agent's badge number. You can call to speak with a live representative about your stimulus check. Hi Verizon!! It's crazy!! You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. Please if there is anyway you could possibly help me please help me! Fewer than half of the individuals who sought to establish an online account with the IRS. Typically this is notice CP40. For all other languages, call 833-553-9895. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. The IRS offers only two ways to verify your identity: Online at the IRS Identity Verification Service website By phone at the toll-free number listed on your 5071C Letter Only those who receive a 5071C Letter should use the verification system. Look out for an email with an IRS logo and a subject line that says something like "Tax Refund Payment." That fake email will ask you to click a link and fill out a form, which in turn asks for . Is this just me or for everyone on T-Mobile? mail verification alternative is closed down due to covid. If the automated . If youre just trying to get information from the IRS, its usually best to contact the IRS directly. I have confirmed that my account is postpaid. All I am trying to do is to receive my federal tax check and in can not yet do that until my identity is verified. 2023 AT&T Intellectual Property. There are a few identity tests (e.g., provide an account number from credit card or something else, retrieve a code from your e-mail address). ), Does T-Mobile not want to talk to the IRS? I did manage to get a code through the mail. IRS has no tech support line for me to call and their regular agents are not trained to handle this type of issues. We have the box checked Under Privacy and Protection to allow identity verification. I have an iPhone 8; is this behavior somehow related to Apple? I am the primary account holder of T-Mobile account. This continues to be a nightmare. We and our partners use cookies to Store and/or access information on a device. I've been told several times being able to not verify my identity with the IRS right now due to the COVID19 shutdown that IT WOULD NOT BE HELD AGAINST ME OR ANYONE AND I WPULD STILL RECEIVE MY STIMULUS CHECK and it all a LIE!!!! New comments cannot be posted and votes cannot be cast. My Experian account was locked. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. This would include not being able to get in touch with the IRS after multiple attempts. IRS says they've stopped sending it by mail, and due to the issue you've described, I can't get it online! Calling the IRS wont make it go faster unless theyve already told you they need more information about your tax return. There are two things your Congressman or Senator can do if youre having trouble dealing with the IRS. When I enter my T-Mobile phone number, I receive an error message saying "We weren't able to verify your identity using your phone." Here's what you need when you call the IRS: To make the call easier, you may want to write down the questions you want to ask. Out all of that asidei am so sick and tired of every single person telling me the exact same response! This is the fastest way to reach a real person at the IRS. When I review your posts, I understand what's going on. enter this information. How Will I Be Asked to Verify My Identity? Yes, the IRS outsources some of its debt collection to private debt collection companies. I have faced this exact problem couple of times over last one year. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior to entering an IRS facility. I have this same verification issue. Is anyone able help me solve this? Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address Do I need to Re-file my taxes (1040x) once I receive healthcare marketplace exemption certificate? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. If an IRS agent doesn't meet these criteria, they are not legit. i can't get past the automated machine menu. Currently, Taxpayer Advocacy Serviceremains open to receive phone calls at the local phone numbers, but has suspended walk-in services in their offices and their toll-free centralized number is unavailable until further notice. A family which receives a housing voucher can select a unit with a rent that is below or above the payment standard. Of course no one expects things like this to happen but don't you think the IRS should be available someway for people in our situation?? following. I am trying to open an online account with IRS to get copies of my returns. Verizon has a 15 character limit on caller ID and it makes it so my full legal name cannot be displayed. I'm going to have to wait for the Activation Code to arrive in the mail. As painful as it can be to have to cut a check to the IRS every April, the process is much more arduous and confusing than it should be. 7 a.m. to 7 p.m. local time, Non-profit taxes877-829-5500 Hand off your taxes, get expert help, or do it yourself. Lucking for me my wife does not have a middle initial so I retried with her name and was able to create an account. Form 1040 Instructions indicate that phone number is optional: Phone Number and Email Address You have the option of entering your phone number and email address in the spaces provided. Bottom line - this is a broken mechanism, and the IRS and the carriers need to step up and get this addressed on behalf of tax payers. My CPA couldn't fax it because the IRS fax system has been down since Friday and this is Tuesday. I've verified that it shows as Last name, First Name, Middle Initial. I am in the same position with Verizon. Chris brought up a great question - how are they attempting to verify you? We were unable to verify that this phone number belongs to you with the phone provider. 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