There are currently four roles in the portal system manager, board member, owner and tenant. 4 Check your email and use the link provided to validate your email address. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Your community no longer needs a cork board in the foyer. Version 5.4.1 - . Click the resident portal button and select "Sign Up" to register. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Work Orders, Residents, Non-Compliances. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Happy 2021!!! They can even pay via a a secure credit card gateway. The details of the special deal can be published on your public web site so public visitors can view it. Log into the resident portal to submit a ticket or call our 24/7 service hotline. Learn More HI, HOW ARE YOU PROJECT It let's me conveniently keep my account current without wasting any of my time. Come see why residents love ResidentPortal. Select an option below to begin. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Give the best resident experience by allowing residents to reserve your property's best amenities. Google will not associate your IP address with any other data held by Google. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. Im glad my complex utilizes this app. Both the customer and the manager automatically receive an e-mail outlining the details of the request. Pay Rent Online! Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. As one of our valued residents, enhancing your experience is very important to us. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Sign In Register . Submit and track maintenance requests anytime, anywhere. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! Pinpoint drivers of submarket momentum and individual asset forecasts with greater Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. Personalized Plans at CRi. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. After Hours Emergency 1-866-511-0536 or 416-340-0536. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . Get all of your passes, tickets, cards, and more in one place. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. Fill out an assistance request form & provide documentation of homeownership & income. Password. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Join thousands of other operators. Resident Portal Sign In Forgot Password Register Remember Me. Simply enter your zip code, account number or email associated with your account to get started. Love it so far. The portal system is integrated to a world-leading SMS gateway that enables managers.. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. Every time a request is made, a unique ticket number is generated. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. MyActsLife Portal Customer Secure Login Page. The community manager can invite the user to join the community portal. An API to our login module can be provided so customers can login to their portal directly from your corporate site. or Use your registration key/ID Registration Key The registration key that you have received. We would like to show you a description here but the site won't allow us. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Receiving an Invitation to Join the Community Portal Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Documents can be shared based on the above permissions. Choose an option below that best fits your needs. You can also access both systems with one single login. If you dont already have an account, follow these steps. 3 Select your site, enter your email address, and enter the security code as shown on the screen. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. Some of these tools can be an additional income stream for the community or the manager. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. The Community Wall is the new social hub for your community. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. RESIDENT RESOURCES.. PAY ONLINE. Once you're logged in, you can: Make amenity reservations. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Simple, convenient and beneficial for the whole community. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. to our residents. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Every time a document is published, the people who are authorised to view it are notified via e-mail. Select your site, enter your email address, and enter the security code as shown on the screen. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Residents can contact property staff directly from the app. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Reach out and let us know how we can help you. Either you have it or you dont. Welcome the new social hub for your community. Login to your MyActsLife Portal Customer Account. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Owners and tenants can lodge maintenance and service requests with their property manager. We are pleased to bring you this convenient way to manage your account. Resident Portal Sign In Forgot Password Register Remember Me. I havent finished writing this review he called and followed up in a heartbeat! Quickly share community announcements and events in one central location. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. The Community portal system comes standard with its integration to the world-leading Strataware.. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Owners can see only their own statement of account. Looking for forms or important community information? We plan to add more soon such as contractors. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. Check your account balances/reported violations. The developer provided this information and may update it over time. 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