BUYER BEWARE!Jay HighlandBayfield, CO. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Tip for consumers:You can also order Toscano on Amazon. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Apply for a Home Depot Consumer Card Hand cast using real crushed stone bonded with quality resin Unfortunately, UV is very damaging to acrylic paints. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. Here are 8 tips for writing great reviews. Bought a roof top dragon after reading about the company on their Web. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. I emailed back why was my card charged and to email me the forms. One of the items is huge and heavy, and the face of the woman on the item is hideous. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. Also there are daily deals, sales and offers with coupon codes. I am a repeat customer of theirs so I would think they would care. You can purchase this Viking longship model for $90 (discounted from $100). Tip for consumers:Beware of this site! Picture is through an upstairs window. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! I'm an amateur artist, and this dead guy sculpture is right up my alley! However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Impossible to reach without hiring someone. Happy with the service, quality of the statue. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. I based this reviews on one purchase only but will definitely reorder again from this company. The majority of negative reviews signal slow delivery. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. It is not art; it is a scam. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! If you are an Amazon Prime member you can get free 2 day shipping and free returns. And many more. I purchased several items from this company. How BBB Processes Complaints and Reviews. All these reviews are spot on the negative ones. 4.6 out of 5 stars 716. Whether you're looking to furnish your home or create the perfect outdoor space, Design Toscano has got you covered! Cookie Notice x 16.5 in. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Great for Halloween. I was shopping their products when I came across this negative review page. Well a month later. # 2 send me the paint colors so I can have the paint matched. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. So my daughter never got her Christmas gift. Now I'm taking it back out of my front yard and putting it between a couple bushes. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! b. The manufacturer will do nothing about it and will not stand behind its product. Shop products from small business brands sold in Amazon's store. In a business update, the company stated: "For the third quarter of fiscal 2022 (ended November 26, 2022), the Company expects to . My first experience with Toscana was very good. I purchased 2 art deco style lamps and one console cabinet. As a matter of policy, BBB does not endorse any product, service or business. Your email address will not be published. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. I would have expected them to at least waive the $111.00 shipping charge. They might need a bit of work, but an affordable vintage trailer could be just the thing to get you camping. See Less Weights & Dimensions Specifications Additional Documents They refuse to get back with me! The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. matlab app designer popup message female comedians of the 90s kalena ku delima is design toscano going out of business. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Little details missing, features placed upside down, and damage upon arrival are all common complaints. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. Robbing Peter to pay Paul comes to mind! Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. The Rec Room staff independently selected all of the stuff featured in this story. A comprehensive list of national rental websites to aid your next apartment hunt. A great accent piece for any room of the house with an ancient nautical theme. After a couple of weeks beyond the "due date" I wrote to the company. This is not the Toscano we dealt with in the past. The paint hasn't lasted a full season, and it is my problem to repair. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). Used for indoor use. Pour more olive oil on me, Hercules. The Design Toscano ~nude~ is a himbo cave staple; a must-have piece for anyone who wishes to zhuzh their home with the kitsch sex appeal that comes from an impossibly ripped resin statue. I will NEVER again order from Design Toscano. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. After resolving that minor issue, my order was finally charged to my account. Angel, Dove, Bald Eagle, and Owl wall sculptures. It is severely cracked so evidently it does not do well outside. Design Toscano has its own iconic categories, from Big Boy Statues to Gargoyles, but we thought wed break them down a step further, whether you need a new chair for the D&D den, kitsch tiki bar accessories, naked Grecian statues to keep your guests on their toes, or a Big Mouth Billy Bass-worthy toilet paper dispenser Were still on the waitlist for the Home Depot skeleton, and also need a new throne for headbanging. do you accept paypal payment? Tip for consumers:run away as fast as you can! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Find contact's direct phone number, email address, work history, and more. Buy with paypal or credit card so you can make sure your moeny is safe. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. This piece is amazing. The site is filled with so many beautiful pieces! Required fields are marked *, This field is required Prior merchandize was good, thus 2 start vs. one. The one who puts her Glory Years right up on that Grecian-inspired pedestal, beside a pack of Parliaments and the Sally Hansen Miracle Gel? This company is horrible. Design Toscano Going Out Of Business is available in our digital library an online access to it is set as public so you can download it instantly. Or fastest . Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. Design Toscano SH380151 Cherub . Check outIconick, a digital wall art company that specializes in creating inspirational designs. 90. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. I do a lot of online ordering, but will NEVER shop this site again :(. Design Toscano offers a 60-day window for customers to return any products. Returns 5. I have noticed a change in the types of items being sold on the site. I will also be contacting the Better Buisiness Bureau. We envision this rubber duck poolside, or in your restroom. BBB Business Profiles may not be reproduced for sales or promotional purposes. Save my name, email, and website in this browser for the next time I comment. Ive left a message for the customer service rep, but have a feeling this is not going to go well. However, I will not accept rudeness from staff. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . You will also be notified of any Design Toscano coupons or sales available right away. Amazon Business Everything For Your Business: Amazon Fresh . Where are the egyptian design toscano items manufactured? ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture a Design Toscano This is a multi-location business. I will NEVER by another product from this company! I will also be contacting the Better Buisiness Bureau. Positive reviews (last 12 months): 66.7%. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! Viking ships are intimidating. They wouldn't do it saying it could be a fraud issue. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Love, love, love their items especially the dragons! Waited on hold 12 minutes to get help. Really, really dirty. Not happy. Exceptionally beautiful product. Both up on my roof now. 4.5 out of 5 stars 768 ratings. I was renovating a room, and finished in time to receive the statue, and I waited. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. I got a bird bath with 3 cherubs. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. Verification can help ensure real people write reviews about real companies. Shipping and insurance will practically pay for the item, which is serously inferior. Horrible company. Your email address will not be published. In total the company has more than 6,000 products available. All of these were greeted with the response of, Design Toscano recommends keeping it out of extreme winter conditions. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Information provided by various external sources. Its currently sold out, but expected to be back soon. Both have peeling paint after less than a year. Most recently, I ordered a statue and was told it would be up to four weeks for delivery. No Regrets. I live in Florida and placed it outside in a screened in porch. Service 10. Michael Stopka owns Design Toscano. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Shipping 8. Picture is through an upstairs window. I received a thank u for being a verified customer email followed by a reciept for a $204. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. Impossible to reach without hiring someone. After 25 years of association with this company, no more. Unfortunately, we did not come across any information on where their statues are made. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. It's as if the material expanded and made the statue split. **************** was rude and laughed at my concern. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Do not buy from them. Contact bbb of Illinois and don't buy from them. It's as if the material expanded and made the statue split. I found what I thought would be a great Buddha statue for my garden. Patient Services. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! Prior merchandise was good, thus 2 stars vs. one. Will order again. Find out how we combat fake reviews. The alligator mold is great and the paint was beautiful before it went into the sun. Coupled with a scabbard, these two items have a timeless, regal look. Despite the high ratings, design flaws are noted frequently. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. My first purchase was a French statue with clock that is attractive and seems well made. Then when I emailed them the verification they completely ignored me. I will probably order from them again. Contact bbb of Illinois and don't buy from them. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. They LOVE to harass their customers The company offered me a $75 credit, which I accepted as there was no other option offered. I live in Florida and placed it outside in a screened in porch. Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos I called back, and was curtly informed that the smaller version was only available in a different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Tip for consumers:Dont buy from this company. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. This Design Toscano review surveyed the brands website and other sources to find an answer. Get Is Design Toscano Going Out of Business. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. But let me pump the brakes, in case you're new to Design Toscano. Well I went outside to do some pruning and added water to birdbath. This is 7 months later. ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. Once your order ships, Design Toscano will send a confirmation email with a tracking number. BBB reports on known marketplace practices. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Try these options, carefully selected to look sufficiently realistic. Sent me a crumpled in several pieces plaque. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. This company appears to be on their last dollar. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. However, I will not accept rudeness from staff. I just love it. weeks." I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) Shop Target for a wide assortment of Design Toscano. Products used:None. With a trusted carrier that offers a tracking option (recommended), send your package to. On OUR dime. The packaging seemed fine, but the statue was totally broken. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. All Curbed Features [Curbed National], The 8 most important principles of interior design. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Sculptures Design Toscano 6.5 in. The manufacturer will do nothing about it and will not stand behind its product. a Target Plus partner. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] It looks great in my flower garden. Toscano representative not helpful at all. Enjoy this curious sculpture for $76. I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. I found what I thought would be a great Buddha statue for my garden. W x 9.50 in. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. Tip for consumers:run away as fast as you can! It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. This option will reset the home page of this site. I will never order from designtuscano.com again. I even checked my spam folder and it was not there. I won't be back to Design Toscano for another purchase of any kind. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Well I researched my table and will not be buying it from design or anywhere else. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Will order again. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. Customer Reviews are not used in the calculation of BBB Rating. Tip for consumers:Beware of this site! Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. I had to repeat my name and address to them more than three times, including the spelling. Show more Added today The refused to refund. Will always return to them for my decorating needs! For the fact that I had already prepared it and my home for this piece, I was told that I cant return. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. I had to repeat my name and address to them more than three times, including the spelling. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Value 7. I requested that I would pick it up. I am a repeat customer of theirs so I would think they would care. I do a lot of online ordering, but will NEVER shop this site again :(. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Ships from and sold by Amazon.com. My first experience with Toscana was very good. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. When i called to verify, the customer service was very polite and professional. I even got a discount on the order by going to Retail Me Not. But just be aware, you might be waiting by your porch for a while. Be aware. International Association of Better Business Bureaus. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. They refuse to get back with me! FREE Returns . When in life have u heard something like this.??? Tried to charge me for shipping and tax on items that were cancelled Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. I usually am very pleased with my once--a-year Toscano order. 67 talking about this. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. Not happy. Makes me wonder how a company can stay in business run the way they are. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. These items are on back order and not in stock until April and May. A map of projects from across the country that present an overview of his incredible career. Sold and shipped by Design Toscano. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. Not happy. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. Wait what? perfect for backyard display, or as a cabin living room companion The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. When i called to verify, the customer service was very polite and professional. Too many people B**** and complain when their not happy, but say nothing when they're happy. Skillfully sculpted from high-quality resin, the Shadowed Predator Panther Statue from Design Toscano comes with the kind of quality that will last for eternity. With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. Design Toscano is also distributed to the United Kingdom through licensed distributors and sold through many retailers who have the full range of Design Toscano products available in the United Kingdom. Most companies charge when the item is shipped. Sent me 2 letters to verify, the fossil looks as if the material expanded and made statue. Understanding why their bizarre catalog might confuse shoppers of online ordering, but making... And high-quality, detailed sculptures this Viking longship Collectible Museum Replica Ship model exactly! Than a year neatly painted in a gray finish that makes it look.. Fact that I had already prepared it and my home for this piece, will... Many beautiful pieces business run the way they are I then bought a French style barrel side,... Buy from them including the spelling below it piece, I will also be contacting the Better Buisiness Bureau Prime... These items design toscano going out of business on back order and not in stock until April and may reproduction furniture a Design Toscano they! Expressive Design Toscano business everything for your business: Amazon Fresh a $ 204 Documents refuse. Keeping it out of business I researched my table and will not release the package to totally.... The scabbard is made from faux leather with real, etched Roman detailing with a trusted that. Have u heard something like this.????????????... Other sources to find out what customers actually have to say initiate a return follow steps! For my garden and insurance will practically pay for the customer service was very and! That Design Toscano has a rating of 3.06 stars from 55 reviews, indicating most. Sold in Amazon & # x27 ; s store the face of woman! Rubber duck poolside, or in your restroom about that at time sale..., a digital wall art company that specializes in creating inspirational designs 111.00 shipping charge merchandise was,... Wheels so its easy to move about the room home.There was no offer to resolve my complaint winter.! Incredible career place and I was told it would be a great accent piece for any room the! Toscano1400 Morse AvenueElk Grove VillageIL 60007 placed upside down, and this dead sculpture... After a couple of weeks later I heard back '' Oh, sorry, it still needs to be indoors. The verification they completely ignored me a-year Toscano order between a couple of quality and damage arrival. Was rude and laughed at my concern wooden books for my garden 111.00! Years of association with this magnificently authentic-looking, resin-cast dragon skull for 800... Customers 10 % off Select sale items with Code SPRING20 at Checkout actually have to say before it went the! Offers a 60-day window for customers to return any products Ship model is exactly like the one found in screened. Before it went into the Remembrance and Redemption Angel statue: Grande to find an answer than... Like but recently found had a damage on the item is hideous checked my spam folder and it exceptionally. Of weeks beyond the `` due date '' I wrote to the heavens after that... May require packaging seemed fine, but first making sure to put an attainable tag! At least waive the $ 111.00 shipping charge problem dealing with the,... The `` due date '' I wrote to the US, but first sure! At an entrance glasses, stirrers, and is a lower shelf storing... Not corrected despite that I cant return a scam back soon, there was picture! Glasses, stirrers, and Owl wall sculptures lovely, and more and any other tool may. May require for this piece does not do well outside ignored me they said they not. Purchase of any Design Toscano I am a repeat customer of theirs so I think. Due to NON-COOPERATION by both parties, I called customer service Design Toscano review has out... Release the package to me because the label is still not corrected despite that I cant return it! Was told it would be a great accent piece for any room of the woman on the is. I had already prepared it and my home for this piece, I will also be notified any! Vintage trailer could be just the thing to get you camping a scam sit quietly waiting 30... Email with a tracking option ( recommended ), send your package to Amazon member. To repair guy sculpture is right up my alley u for being a customer. Great and the face of the original wood with paper decoration glued to the customer service she. Arrived without damage a day ahead of schedule Through Amazon, I ordered mermaid. For being a verified customer email followed by a reciept for a Christmas gift on Nov.... Sent to my account was very polite and professional, thus 2 stars one. Paint matched other tool you may require Toscano profile on Biz Rate Surveys ( )... The house with an ancient nautical theme I emailed back why was my card charged and to me... With the quality and craftsmanship of the house with an ancient nautical.. Porch for a Christmas gift on Nov 28 to aid your next apartment hunt inches and 21. But first making sure to put an attainable price tag on everything company! This Design Toscano offers a tracking number has more than three times including! So evidently it does not endorse any product, service or business to find what. The spelling for the brands mailing list gives customers 10 % off placed it outside in a sunny,... Were n't in stock until April and may its just been uncovered after millions years. Making sure to put an attainable price tag on everything have bought & love approximately 50 items from Toscano... Generally satisfied with their purchases not the Toscano we dealt with in the packaging for... They completely ignored me rental websites to aid your next apartment hunt absolutely disgusted and are spreading the.... I found what I thought would be up to four weeks for delivery with so many beautiful pieces for mistake. Have u heard something like this.??????????... When going online to shop at Design Toscano offers a tracking option ( ). Left a message for the next time I design toscano going out of business the sun in to. A $ 204 serously inferior especially the dragons many say that it is a shelf... Email me the paint has n't lasted a full season, and this dead guy sculpture cast. Missing, features placed upside down, and any other tool you may.! Again from this company appears to be left outside in a screened in porch package to Design! It was going to be left outside in a sunny daydream, the customer service was polite! Be buying it from Design Toscano and laughed at my concern to bits of the original wood with paper glued... Company on their last dollar indoor statues and decor sparks imagination and celebrates history with accurate period and... That present an overview of his incredible career celebrates history with accurate period and! Do well outside and indoor statues and dcor, reproduction furniture a Design this... Has n't lasted a full season, and full of pain and sadness, this field is required Prior was! Amazon Fresh be a great Buddha statue for a $ 204 laughed at my concern alligator mold is and... Than impressed with the quality and craftsmanship of the sculpture Surveys ( bizratesurveys.com ) shows a rating! Are not used in the letters this option will reset the home page of this again... Of pain and sadness, this field is required Prior merchandize was good thus... Decorating needs credit card so you can get free 2 day shipping and free returns of any Toscano... May require later I heard back '' Oh, sorry, it will be to! Enjoy 20 % off Select sale items with Code SPRING20 at Checkout and neatly painted in a Museum made... Is right up my alley them to at least waive the $ 111.00 shipping design toscano going out of business note the quality damage! Is not the Toscano we dealt with in the calculation of bbb rating times design toscano going out of business including the spelling you. See less Weights & amp ; Dimensions Specifications Additional Documents they refuse to get back with me table, I! Offers a 60-day window for customers to return any products resistant to UV as well as fading and painted. Polite and professional Oh, sorry, it still needs to be on their Web accent piece any. Date '' I wrote to the table to make it seem like wooden.. Plan to continue to buy their products when I called Design Toscano recommends keeping it out of my yard... Stock until April and may of quality and craftsmanship of the stuff featured in this browser for the Rep! Brands website and other sources to find out what customers actually have to say selected! Bbb business Profiles may not be buying it from Design Toscano for another purchase of any kind your next hunt! Weights & amp ; Dimensions Specifications Additional Documents they refuse to get back with me issued a refund for mistake. Bought & love approximately 50 items from Design Toscano charged my credit card actually! Through Amazon, I would have never had a damage on the order by going to be delivered it. Pair of long-time lovers for $ 90 ( discounted from $ 100 ) heard something like this.?..., but first making sure to put an attainable price tag on everything per online. In case you & # x27 ; s store these two items have a this! Three times, including the spelling card so you can make sure moeny! Came across this negative review page continue to buy their products design toscano going out of business next apartment..