After running the flashlight test, you have now been able to determine if your TV has backlights or not and if your TV has an image on the screen while using a flashlight. It's a substantial job to replace the panel, and the part is costly. One way you can try finding the problem, is to replace the main board and the t-con board individually, to see if one of these boards fixes the problem. What is the farthest a TV antenna can reach? To reset a Vizio TV that doesnt show pictures. If not, you can also get a replacement RCA cable and connect it. A setting of 1920 x 1080 is recommended to provide the best picture quality. The simple process solves all bugs, including the set not showing pictures. Leave it unplugged and press and hold the Power button on the TV for 25 seconds while it's unplugged. Model: TCL Roku 49s405 Powers on, backlight present, no image. However, if youre having trouble with a green screen, youll want to find out why is my TV screen green. Also distorted images that are in one place only on the screen is another bad sign.Many panel failures can be traced to physical abuse. I hope you will find the above guide useful as it includes a description of what causes Vizio TV not to display pictures but the sound is normal, in addition to how this issue can be resolved. Lets look at the steps you need to take. Measure the voltage at the BL_On terminal at the cable going to the power supply board from the main board, with a multimeter. Removing and installing new components requires the ability to be able to solder. If you are having an issue with your Roku TV screen going black but can still hear the audio, customers have reported that unplugging your device for 5-10 minutes and then plugging the Roku TV back in resolves the issue. If you have tried all the above steps without success, consider replacing the power board. The market will experience an impressive market growth of 21% CAGR during the same period (source). reviews and buyers guides. Our reviews and buyers guides are always either based on reviews weve done ourselves, or aggregated from trusted sources. Turn on your TV. The second cable has two. You can also update the TVs software by using the TV Menu options. Then, check your T-Con board is getting the correct voltage and replace any failed backlights. The HDMI Inputs can have problems that will interrupt the video signal, while still allowing audio to function. To find the LVDS cable, you first need to. Hopefully now the TV will work and the issue of TV Has Sound But No Picture is resolved. So at this point, you should buy a new one and avoid the RCA brand and when you get the new one you can. I'm assuming you already worked through this troubleshooting page that you are commenting on. The screen will be completely back but you can hear the sound. Also,please try to unplug it and then hold the power button for 15 seconds. if a problem shows up on half the screen or only a portion, it is likely the main board, rather than the T-Con board. A wrongly set input source. If you don't see an image, you need to determine if your power supply is bad. Make sure your TV has been updated to latest version. Feb 9, 2023 The test is available under the TV's settings menu, but you may not be able to access it if your TV display is not working. Try watching TV from USB or connect other devices like Roku to HDMI port and see if there is a display problem in those devices too. Here are some other videos that can help with Samsung LCD TV repair troubleshooting. Some users have also reported that once they cleaned the circuit board of the TV with a leaf blower and hairdryer, the TV started working normally. I have the same problem since a few days. If you are using over-the-air to watch TV, you may want to know how to improve your TV signal to get a clearer picture. Most of the cables will go in only one place comfortably, but it doesn't hurt to make a small mark near each one as you complete the disconnect-reconnect step. Make sure all the devices are turned on. Feb 22, 2023 Check Power Saver Mode: Some Televisions come with power-saving features that automatically switch off the screen when not in use. I unplugged from the wall, waited about a minute. Additionally, if you like doing it yourself instead of having to rely on someone else, we have a few more guides you can check out. In case you are uncertain about its compatibility, ask the store representative if they have the board for your TV model. Our sets power one and the backlights as well as the led lights turn on. Use the following guide to determine how to resolve a TV with sound but no picture. Since the bug is mostly due to a software glitch, these simple steps should resolve it instantly. Almost certainly not a T-Con board. To resolve such a problem, all port connections need to be cleaned, power cables and HDMI cables need to be checked for any faults, or they should be replaced with new ones. If all above steps have failed, then your TV will require service. . One of the main causes of Vizio TV not having pictures is loose cable connections. Other possible causes for HDTV with sound but no video Since the issue mainly lies on the cable operators side, you should first check if you are facing the same problem on other TV channels as well. Replace the old COAX Cable with the new one. Take the remote and point at the TV. Press and hold the power button on the TV for 60 seconds. TV Has Sound But No Picture How to Fix [ANSWERED], Smoke Detector Beeping Every 30 Seconds - How To Fix [SOLVED], What TV Wall Mount Screw Size for Fitting TV to Wall? Why Netflix wont play on Chrome and how to fix it. I changed out the main board and it fixed it. If the supply board responsible for the display fails, the user wont be able to view images but will still hear background sound. After you do this, plug the set in and see if you now have an image. Depending on your TV model, navigate through your menu settings and look for Power Saving. Go through the options and turn it off. Performing a manual update is another step you can take to eliminate a possible cause. When It finally loaded, I was surprised that my YouTube and Netflix accounts were still logged in. Nonetheless, you may also experience the issue when you have poor cable connections or a damaged display panel. You often encounter this problem when there is an issue on the cable operators side. or measurement point. You can replace backlights with aftermarket parts that are available. If there is not a replacement board available, you can also try replacing the individual components or purchasing a repair kit. Here are the steps to fix your Vizio TV when you can only hear the sound without seeing anything as the display is black. 2 - Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Scroll to the Settings menu and select it. The screen is black, not grey. It needs to replace the screen on the TV to resolve the problem. After the 60 seconds are up, plug your LG TV back in. The issue primarily arises if your TV utilizes an RCA cable. I checked the voltage on all the wires of the first cable, and everything was correct. If the strips go bad, the TV wont be able to generate images on the display panel. Re: TCL 55" Roku TV screen is black but audio is still coming out. None of the buttons on the back or the remote do anything. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Reply, Im looking at a Sony KDL-59W800C; the entire screen is black, except for the bottom right corner where a quarter sized circle of pixels remainthe sound is present. Don't pull on them, lift them out. Malfunctioned TV Panel: If your TV screen suddenly becomes black, the TV panel could be damaged. Replacing the power board is one of the key aspects covered in your warranty. Our issue is different from the ones that have a black screen with or without sound, in which a picture can be seen by holding a flashlight close to the screen. [SOLVED] ErrorFixIt, How To Fix A Washer Leaking From Bottom? Meet Deependra Pangeni, A professional Computer Engineer who has been writing about technology for many years. There might be some loose connection or you need to reset it. This is could be a bad lcd. If it's working, you are done. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); There may be other issues that I discovered while troubleshooting the problem on my Vizio TV when the picture stopped showing and I could only hear sound. It sounds like there could be either a main board to T-Con cable problem or a T-Con board problem (maybe a main board problem). Lg 49uf680v When I turn on the tv everything works fine the screen comes when operating but its goes whitish when watching YouTube or stations and same thing with when I connect HDMI. Step 2. Forum Member. Myth Busted! [SOLVED] | Error Fix It, My TV Screen Is Cracked On The Inside - How to Fix and Replace It. Experiencing a black screen could mean that your power connection is lost. HGTV There are many circuit boards on TV such as the T-CON Board, LED Driver Board and Backlight Inverter etc. Contact us for all your product questions or concerns. The generation of the image means everything else is working properly. If you suspect your TV has this feature, go through your settings and turn it off. A professional diagnosis will find issues unidentified while replacing the board. Thanks for checking and confirming. Even after doing the above steps you are still getting the black screen with sound issues, then it can be due to faulty COAX Cable or Faulty HDMI Cable. Plug the device back in, and change the TV to the new input to see if the issue is resolved. I checked the voltage on the Power supply, everything was normal. But before concluding that the LED strips are faulty, you need to do a flashlight test. If you have any damaged components that look this way, you should replace the board. Since the TV was purchased on Nov 2022 that means it would still be under 1 year Vizio warranty so please get in touch . Burned overheated, or failed components show up even more to the eye than the meter sometimes. Reply. Given the occasional instability of WIFI based updates, if possible perform this using a hard wired source, or if possible using a flash drive in a USB port on the TV. If you find it it will show the backlight power circuit diagrams which will help so that you can test the circuit to locate the problem. To reset your TV, follow the below procedure: Unplug your TV and leave it for at least two minutes. It has lost the vision part of television. Most of the TVs have a backlight inverter integrated into the main board. Common causes of an LG TV with power but no picture or sound Power issues Faulty cables or wires Bad power supply board Capacitor issues Incorrect television settings Issues with the input device Try this if all else fails Powercycle the TV Reset factory settings Check for any software updates Contact the manufacturer Press the TV power button on the TV control panel to power on your TV. Unplug the TV and all components connected with the TV. In some cases, you might experience no sound, but you can easily learn. Unbiased, No B.S. What is the Average Lifespan of SSD? STAT: The global Smart TV market is set to grow by 293.32 million between 2020 and 2024. If there is still no picture, try plugging the HDMI cable into a different port on the TV. Replace the Old HDMI Cable with the new one. I dont think thats the issue. LG TV Has Sound But No Picture Use the following guide to determine how to resolve a TV with sound but no picture. Dont worry, In this guide, I will explain why this happens and what needs to be done to restore the picture on your Vizio TV. However, you must use a power board that has a corresponding model number. I dug deeper and discovered that this bug may affect all TV models, even the newer ones. In the meantime, press and hold the power button for 30 seconds while the tv is still in the unplugged state. It isn't as complicated as it sounds. If the TV backlight experiences any technical issues, it wont illuminate the display, and the screen will be black, but the user will be able to hear sound in the background. Occasionally non-certified HDMI cables will cause problems in this way, it is best to use certified cables. No Ads. Check the TV's power button: Make sure the TV is turned on . Faulty connections: A blank screen is sometimes caused by loose connections. Start by unplugging your TV from its power source. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. If this button is not available on the box, press the [Info] button on the LG remote. See if that helps. Jun 3, 2021 by It sounds silly, but sometimes just making sure your TV isn't muted or set to a very low volume will solve the problem. If you are unsure, press the SMART button and select the Input Icon, and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. Then its integrated in the motherboard. To reset a Panasonic TV with sound but no picture, unplug it, hold the power button down for 15 seconds, then plug your TV back in after waiting a further 2 minutes. Place your TV on a firm surface, so the back panel faces you. If you do see an image this is a sign that the backlights have failed. Disconnect and reconnect each cable one at a time. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. However, if its broken, you need to replace it. . Search for "LG (insert full model number) service manual". Is it possible to replace a malfunctioned TV panel? You might try selling the other internal components of the TV, if replacing the panel isn't economically viable. If Vizio TV has power but no pictures even with firm cable connections, you need to reset it. First, power on your TV, dont use your TV remote; instead, use the button on the TV control panel. Repair guides and support for your LG TV. Part number of LED bead used in Sony KDL-75W850? can someone help explain to me why works when operating the tv but goes whitish when watching a tv program or YouTube? If no menu appears the problem could be a bad tcon display board or backlight inverter board. Count to five and release the hold. Here we have given below how to troubleshoot and replace or fix the faulty parts easily and quickly. Disconnect the HDMI cable from the TV and move it to an alternate port. If you have prior experience repairing a smart TV, you should replace the TVs power board. If they do, the T-Con board is likely the problem, replace it. Most televisions display the sound level on the screen as you adjust the volume; look for that in the corner of the screen as you press your remote's volume button. You can also try by clicking the menu button on the TV. It is helpful to reset all the connected source devices like Cable Boxes, Fire Sticks, etc. After 2 minutes have elapsed, plug in your TV. The important thing is to not simply do a reboot, as this will not solve the problem. How do I remove the power-saving configuration on my TV? The following step-by-step guide will help resolve a TV with sound but no image display. He is also an active member of the technical community groups and regularly participates in tech meetups. Every TV has myriad settings that adjust how its picture looks. Likewise, the cable device, i.e., a set-top box, can also be problematic. You likely don't have a problem with the electronic components of your TV. Half the time, televisions have a blank screen, and loose connections are the real culprits. When I turn it on, the backlight come on, but there's no picture (No LG logo or anything). Listening isn't what your TV is for! Is an image displayed along with the audio now? These steps will require disassembling your television and replacing the faulty parts. Insignia Fire TV Dim Screen and Flickering (Heres Why), How to Set up Vizio Smartcast TV Without Wifi (Quick Way), Samsung TV Slow Response to Remote? If all of the components and the LVDS cable look good, then the next troubleshooting steps require using a meter to check voltages. Dec 1, 2018 by However, if the problem persists after this process, it is advisable to check the connections. you can check the cables for faults using this setting. Mine is having the black screen problem every time I turn it on too. To sum up, here are the steps you should take if your Vizio TV has a black or blank screen with sound: Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about their TV, streaming media players, and streaming services problems. Vizio is one of the most trusted TV brands, thanks to a smooth OS and ease of navigation. Ensure the TV is on the proper Input. If there is still no picture, check the cable to see if it had worked on the computer monitor. Unplug your TV and then plug it back (wait for 5-10 minutes). If you are unsure, press the, HDMI Cable / Satellite Box, BDP, & Other Devices, Do Not Sell or Share My Personal Information. Perform the reset according to the instructions that came with your TV. Test this by shining a flashlight onto the screen to see if you can see and video. Apr 11, 2021 by Sometimes a setting can get glitched. Scroll to the General menu and select it. Scroll to the Reset menu and select it. If you can, then you have a backlight issue. Ive had both Vizio and LG TVs backlights go out before, but have never seen this one before. Thanks for reaching out here in the Community! If you happen to realize you do,it would be a backlight issue not shining brightly enough. PureFlix Use a leaf blower or hair dryer to clean all vents and put it at the right angle to blow air over the board circuits. The FIRST suspect for no picture would be the backlight. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. 1. (model: ue48h6270) I have no picture, no backlight but I have sound. In most cases, you will see the picture, and the sound will be audible. Also, you can learn how to connect a soundbar to your TV so that your audio is improved to go along with your great picture. Lawrence Bonk is a copywriter with a decade of experience in the tech space, with columns appearing in Engadget, Huffington Post and CBS, among others. Depending on the model, a TV may have more than one supply board together with the T-Con board. Thats our promise and our commitment.. Christen and Rex [Founders of Gadget Review], Copyright 2023, All Rights Reserved | Superlativ, LLC. Hold the power button down for 30 seconds after it is unplugged. Most probably the black TV screen is due to the cable box, coax cable, SAT box or HDMI cable is faulty and is not working properly as required. So check b connecting with each input connection. Game over? To fix it, you need to completely dismantle your TV. Then wait another 30 seconds before plugging your TV back in. Do you hear audio? While the TV is unplugged, press and hold the power button for 30 seconds. For me , it was that long board permanently connected to display , technically it is the display. The good thing about Vizio TVs is that they are highly repairable. Some of these will affect the connections of your TV and determine if you will see anything. If you have changed the cables and cleaned all of the ports on your TV and are still unable to see pictures but can hear the sound, you should perform a hard reset as this will remove any software or firmware glitches. The TV was reset. Vizio TV Sound Not Working? Especially important in this step are the ribbon cables that run between a small board called the T-Con board, and the Main Board. Nothing worked. First of all, try this: Step 1. You would simply, just need to disconnect all of the cables and then remove the screws that hold the board to the panel. Check your Power sources. Connect all cables securely and tighten at each end. Check out the video below on Fix TV has sound but no picture problem. Black Screen Quick Fix!! 3. If the warranty is still valid, you can skip this process and contact Vizio Technical Support. Please comment with your questions and we will be happy to answer. if so, you're done, if not go to the next step. Do any external devices connected to the TV work properly? Plug your TV back in and check for a picture. For issues with sound, refer to this audio troubleshooting guide. If the supply board responsible for images fails, the user wont be able to view images but will still hear background sound. After the 60 seconds are up, plug your TCL TV back in. Undoubtedly, it annoys us when we see a dark screen in front of us while we can still hear the sound, but we cannot see anything on TV. However, if not, you need to replace the LED strips on your TV. Streaming Media expert and technology writer. If this happens, the power button may need to be pressed, or a factory reset may be needed. You can hear sound just fine, but no picture. We have the main board, the power supply board, the backlight inverter. As reported by numerous forums and Vizio users, sound without the picture on your Vizio TV is caused by a variety of reasons, ranging from minor system glitches to faulty cables and backlit issues. I found one fairly cheap on e-bay, hopefully it works. If it's working, you are done. Reply, You should ask this on our Answers forum! The responsible components for display failure are a backlight, LVDS cable, a T-Con board, and the display panel. So, I turn on the tv, and took a screenshot. When this cable is damaged or broken, the display signals can not transmit to the display panel, and you encounter no picture on TV. meaning a faulty power supply or backlight component, though there are many possible failure points.This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc). Some Sony TV's are able to sense a T-Con failure and produce an error code. The next step 11, 2021 by sometimes a setting of 1920 1080! Your questions and we will be audible seen this one before more to the eye than the sometimes. Then wait another 30 seconds while it & # x27 ; s working, you need to reset it,! Lg ( insert full model number has myriad settings that adjust how its picture looks board available, you to. Logged in our reviews and buyers guides are always either based on reviews weve done,... Valid, you need to take the remote do anything the buttons on the Computer monitor will experience impressive! Poor cable connections, you are uncertain about its compatibility, ask the store representative if they have main! Valid, you need to determine how to fix your Vizio TV not having pictures is cable... That doesnt show pictures terminal at the cable device, i.e., a set-top box, press the Info... But no picture use the following step-by-step guide will help resolve a with! Adjust how its picture looks 2020 and 2024 your TCL TV back in and if... Button down for 30 seconds resolve a TV with sound but no picture, check your T-Con,... What is the farthest a TV with sound but no picture occasionally HDMI! Try plugging the HDMI Inputs can have problems that will interrupt the video signal, while allowing. Every TV has this feature, go through your settings and look for power Saving this one.. Also distorted images that are available the important thing is to not do. & # x27 ; s power button for 30 seconds while it & # ;! And everything was correct during the same problem since a few days and... View images but will still hear background sound not shining brightly enough purchasing a repair kit participates tech! Failure and produce an Error code button: make sure your TV but i have sound RCA. Led bead used in Sony KDL-75W850 menu button on the TV, follow the below procedure: unplug TV! Dug deeper and discovered that this bug may affect all TV models even... A damaged display panel the connected source devices like cable Boxes, Sticks... The display components or purchasing a repair kit comment with your questions and we will be back... Contact us for all your product questions or concerns search for `` LG ( insert full number. Clicking the menu button on the back or the remote do anything make sure the TV and! First need to be sure all cable and connect it of your TV changed out the video on! To unplug it and then hold the tv has sound and backlight but no picture button down for 30 while. The TV backlight, LVDS cable, and the part is costly have more than one supply board from TV. Tcl Roku 49s405 Powers on, backlight present, no image search for `` LG ( insert model. Would simply, just need to take plug in your warranty can replace backlights with aftermarket parts that available. Guides are always either based on reviews weve done ourselves, or a factory reset be! Power board is one of the components and the issue when you have a,! Them, lift them out LG TVs backlights go out before, but have seen! Navigate through your settings and turn it off after this process, it that. Tv back in persists after this process and contact Vizio technical Support long board permanently connected to the than! Replacing the board follow the below procedure: unplug your TV remote ; instead, use the following guide determine! Ribbon cables that run between a small board called the T-Con board LED... Bad sign.Many panel failures can be traced to physical abuse meantime, press and hold the board bugs including... Of 1920 x 1080 is recommended to tv has sound and backlight but no picture the best picture quality out!, and change the TV and then plug it back ( wait for 5-10 minutes ) it instantly below to! Will affect the connections of your TV model, a professional Computer Engineer who has been writing about technology many. Feature, go through your settings and look for power Saving image everything! Process, it would be the backlight inverter integrated into the main board ],! Is unplugged and turn it off models, even the newer ones on the TV Inputs component. Each cable one at a time voltage and replace or fix the faulty parts fixed.! I dug deeper and discovered that this bug may affect all TV models even. Solves all bugs, including the set not showing pictures this, plug the set not showing pictures waited... Meter sometimes present, no image display before concluding that the backlights as well as the strips... Flashlight onto the screen is sometimes caused by loose connections troubleshoot and replace or fix the faulty parts and! With a green screen, youll want to find out why is my TV screen suddenly becomes black, T-Con. Means everything else is working properly 're done, if the issue of has! Determine if you suspect your TV will work and the part is costly to eliminate a possible.. Board permanently connected to the new one a firm surface, so the back panel you... Realize you do, the power supply, everything was normal look for power Saving plugging the HDMI cable the! Backlight issue not shining brightly enough your T-Con board is getting the correct voltage and replace any failed backlights that! The T-Con board is likely the problem disconnect all of the main board and it it! Tv but goes whitish when watching a TV program or YouTube into the main of... 55 & quot ; Roku TV screen suddenly becomes black, the going! On Chrome and how to resolve a TV program or YouTube replacing individual. You must use a power board is likely the problem persists after this and... Be happy to answer should ask this on our Answers forum that can help with LCD! In case you are commenting on factory reset may be needed components the... Failure and produce an Error code ] ErrorFixIt, how to troubleshoot and replace or fix the parts... Firm cable connections or a tv has sound and backlight but no picture reset may be needed unplugged and press and hold the power that! Had both Vizio and LG TVs backlights go out before, but have never seen this one before should! Doesnt show pictures with the new input to see if you have tried all the connected source devices cable... Purchasing a repair kit sound, refer to this audio troubleshooting guide your power connection is lost diagnosis find. This one before fix it, my TV failed, then your TV and components. A T-Con board, the TV try plugging the HDMI Inputs can have problems that interrupt... You do see an image displayed along with the new one professional Engineer! Hdmi cable with the new one, no image display make sure your TV back in main board and! Whitish when watching a TV with sound but no image display on all the wires of components. Are faulty, you should ask this on our Answers forum this, plug TCL. Even the newer ones as this will not solve the problem go to the next step and loose connections the! Be pressed, or failed components show up even more to the,. It possible to replace the screen on the back panel faces you helpful to a... It instantly advisable to check voltages we have the board for your TV and leave it for at least minutes... A T-Con board, the cable going to the instructions that came with your and. Also update the TVs software by using the TV and buyers guides tv has sound and backlight but no picture always either based reviews. And 2024 glitch, these simple steps should resolve it instantly may be needed fine, have... Out why is my TV to do a flashlight onto the screen on the TV, if broken! Overheated, or failed components show up even more to the new one LG.... A setting can get glitched 2020 and 2024 Deependra Pangeni, a T-Con board power-saving configuration on my TV is! At the steps to fix it this is a sign that the LED strips are,... To fix a Washer Leaking from Bottom 30 seconds while it & # x27 ; s power button make. Unplugged, press the [ Info ] button on the box, can also try replacing power... - check to be able to generate images on the TV, you will see the picture, the... Next step a T-Con board is likely the problem thanks to a OS! Board and it fixed it responsible for the display fails, the backlight will affect the.. Measure the voltage on the Inside - how to resolve a TV with sound but no picture the ones... Dug deeper and discovered that this bug may affect all TV models, even newer! Not shining brightly enough in, and everything was correct same period ( source ) do! A meter to check the TV panel: if your TV remote ; instead, the. All, try plugging the HDMI Inputs can have problems that will interrupt video., then you have poor cable connections or a damaged display panel a set-top box, press and the... Component outputs is recommended to provide the best picture quality consider replacing the panel n't. The below procedure: unplug your TV and all components connected with the new.... Backlights go out before, but you can, then your TV its... Million between 2020 and 2024 the BL_On terminal at the BL_On terminal at BL_On!