First, download the green dot smartphone application. It would be greatly appreciated. After reviewing, if you DID NOT initiate the ID verification, click "NO" in your alert. How will you verify it is me picking up funds? oh I fixed it, I just asked my cousin to activate it for me and he lives pretty far and it was able to work for him. In case you can't reach the customer service via phone or want to file an official complaint with the company, you can mail your complaint letter to: Green Dot Corporation P.O. Lost, Stolen or Replacement Cards / Funds Access, Fund Access if your Card is Lost or Stolen. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Must be 18 or older to purchase. Now, I tried multiple times on my own and one of those times it did say just a couple minutes and you're good! Funds are set aside for transactions in process until the merchant is paid. If you suspect that someone has stolen your identity or acquired unauthorized access to Ingo using the GO2bank app, contact Green Dot immediately at 855-459-1334. To protect your account and the security of your money, you might be asked to verify your identity when using AppleCash, even if you have previously done so. The first time that you verify your identity, you might be asked for this information: Touse all the features of AppleCash3you must verify your identity. Green Dot unable to verify identity Anyone else having an issue where they try activate debt features on their account and Green Dot says they can't verify your identity. GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Select Send Money from the drop-down menu, enter the recipient's name, email address or phone number, and the amount you want to send, as well as your recipient's name and email address. Is there any way to fix this issue? Cloudflare Ray ID: 7b9d97b89e563f5a Update your identity documents to match I contacted Support and was forwarded to an Apple Cash support person. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Phone: Nokia 3315. Anyone else having an issue where they try activate debt features on their account and Green Dot says they can't verify your identity. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. If you cant activate your Green Dot card, you should contact customer service at (866) 795-7597. 1. All rights reserved. Box 5100, Pasadena, California 91117, or visit greendot.com. Please send me a DM if you require further assistance. The temporary Green Dot card can only be used only to purchase goods and services, transferring to a bank and sending money. Any help would be appreciated. Enter your cell phone number and well send you a link to install the WalletHub app. Your name and address is securely stored by the partner bank and Apple Payments Inc. Copyright 2023 Apple Inc. All rights reserved. The associate will enter your information to assist in validating your identity and protect your account. WalletHub editorial content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any company. Make sure you have entered your residential address, email and phone number with the most up-to-date information. Box 1070, West Chester, OH 45071 Account Open an account Activate a card Get the app Company Meet Green Dot Blog Careers Investor relations You are viewing the PayPal Community Archives. This additional information cannot be read by Apple. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. If you overdraft, will your direct deposit still go through? If you want to learn more about tourism, then you are in the right place! A transaction may be declined for several reasonsinsufficient funds, mismatched address or unusual spending activity. @Red1Blue wrote: It is common for GEMB to give that excuse when they decline the app. The HE403C-GR Elite is the green reticle, solar version of the extremely popular HS403C red-dot. How long does it take for a Green Dot card to activate? For a list of ID.me partners, visit Identity Verification. Apple makes no representations regarding third-party website accuracy or reliability. They are then told to read the card numbers to the suspect over the phone and text him photos of the cards, the receipt, and the victim's face. 13.251.249.246 If you're under 18 years old, your family organizer can set up Apple Cash for you. For example: if you add a P.O. The highly efficient light emitting diodes and solar cells allow Holosun solar optics to run without a battery in many lighting conditions. Protect your identity, track your E-Verify case, learn your rights and confirm your own employment eligibility. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. If you are trying to verify your Green Dot and having a difficult time this should help you out. We are facing technical difficulties right now. Apple Cash services are provided by Green Dot Bank, Member FDIC. Download Article. Contacting Green Dot Via Mail Even though I typed down every number on the card, green dot says it can't verify. Not a gift card. Posted April 24, 2013. . To verify your identity with Green Dot, go here, enter your 16-digit card number, expiration date and the 3-digit security code on the back of your card and click "Start Verification". . Dial +1 (866) 795-7497 to reach the customer service center. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We are committed to being fully transparent with our readers. Take a picture of the ID using their mobile phone or webcam. Take a picture of the ID using their mobile phone or webcam. Select "US" as the ID issuing country and select the ID type. How do I activate my Green Dot card without SSN? Please try again later". All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green . Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Samsung is a registered trademark of Samsung Electronics Co., Ltd. 2023 Green Dot Corporation. Online Bill Payments. Take a picture of the ID using your mobile phone or webcam. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. * When on a desktop, hover over * to view important disclosures. If you initiated the ID verification, click "YES" in your alert and we'll send you an email confirmation. I went through the procedure, including the photos of the front and back of my driver license, but verification failed. If you are still having trouble, please call customer support at. How do I know if my Green Dot account is still active? The day after he purchased the Green Dot cards, Espinoza reportedly attempted to make a payment . All you need is the recipients mobile number or email. It's easy and free! Then text that message to 43411. Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your AppleCash card. Additionally, the CR2032 battery lasts up to 5-years. This will take 2 business days and then your temporary card will be ready for use. Once you complete these steps, the funds will be transferred to the recipient's Venmo account. Something went wrong. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. You can use the money in your AppleCash account to make purchases with Apple Pay in stores, in apps, and on the web, and you can transfer money to your bank. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. Your banks website: Sign in to your account and search for activate new card. ATTENTION TO RIGHT HOLDERS! 22 years of banking innovation 67 million accounts managed to date 07 days a week live customer support 90 thousand retail deposit locations Account Open an account Activate a card Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. I tried calling the number so that they can help me, but they only help the personalized cards not the temporary. Your credit limit is equal to the amount of your security deposit, which you can add to at any time. Do Not Sell or Share My Personal Information. You cannot use the temporary card at an ATM. Make sure you have entered your residential address, email and phone number with the most up-to-date information. Ok. What do I do if I've already added $250 to my account andwhen I tryto add another $150, I get redirected to a page saying "We were unable to verify the information you provided. Enter the 16 digit card number and Click "Start verification" button. After that, one needs to login using the user id and password. For internal security reasons, we are unable to disclose the factors used to identify high risk activity. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Account. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. Identity verification for Apple Card or Apple Cash, take ownership of their Apple Cash account, Learn about Apple Pay security and privacy, Learn more about the Terms and Conditions. I just don't see how one financial institution can verify my identity but another cannot. Follow the onscreen steps. You may receive the adverse notice reason of "credit card denied, unable to verify identity of applicant", when you have not been approved for credit. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. If you are not sure if you initiated the ID verification, sign in to your account to review the details. You can use a Green Dot card without registering, but the account will provide limited functionality prior to registration. This website is using a security service to protect itself from online attacks. How To Videos User ID and Password Reset Get Started Dispute a Transaction Report Card Lost/Stolen Protect Your Account Product Comparison Direct Deposit Add Money Send & Receive Money Use Your Card Card Help Tax Quick Help Guides Account Assistance Pending/Declined Transactions Replace Lost/Stolen Card Access Funds on Lost/Stolen Card I was having this same issue and as soon as i used a VPN it brought me to the next page , hope this helps. This answer was first published on 03/19/18. I got a card from 7-eleven and when I try to activate it, it says "Unable to validate your card. Where you've already verified a document and you're now unable to verify further documents due to a name change, you will need to call our support line. The caller tells the victims to prove their identity by purchasing Money Cards with all the funds in their bank account, according to the FBI. If youre having difficulty logging in, please call (866) 795-7597 to talk to an agent. Having trouble activating / registering a Green Dot debit card? Best answer: Does Foreign Direct Investment hinder or help economic development? Verify your identity using self-service After you're signed in to your ID.me account, you can verify your identity with a video selfie, or over a video call with a live agent. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. In the Add Funds process, you will be prompted for the needed information, and it will take you through the flow for providing it. Apple Card is available only in the United States. If you believe that the posting of any material infringes your copyright, be sure to contact us through the contact form and your material will be removed! * User ID. By browsing this website, you consent to the use of cookies. Hello, Make sure you input the card and your personal info correctly. Re: Need help providing personal information to Green Dot. Type the letters BAL followed by a space and the last 4 digits of your Green Dot Card number. If we are unable to verify your identity, we will not open a Card account for you. OS: FreeDOS. Thing is my paypal information totaly difers from my ebay's - email, adress. WalletHub Answers is a free service that helps consumers access financial information. Confirm that all personal information has been keyed in correctly. Then back to the picrel. Use an alternative identity document. WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our. You can contact them by email or phone. You'll be asked to verify your identity based on how much you use AppleCash. Visit GreenDot.com today. You only need to verify your identity once for your Login.gov account. Then click Finish & start verification to upload the image. Wait a moment and try again. Green Dot Bank is required by federal law to verify the identity of its customers. You might also be asked to verify your identity prior to this limit. You should enter a home address. Scan the back of your photo ID and tap Continue. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Same here - I put 20 bucks on it at 711 - downloaded the app and tried multiple times - said the same thing as above - so I called and a nice lady put me on phone activiation - tried it and same thing, so I got out my computer and tried it in Chrome, then I called again and the nice lady had me try on Safari, same thing. If you are trying to verify your Green Dot and having a difficult time this should help you out. I need that money my car keeps going into the shop I take cash out instead of using the card I use the card for my Amazon and for Walmart when I need to get food. Related questions Why do I need to activate / register my Green Dot debit card? Once your card is activated, you can use it to make purchases anywhere that accepts VISA cards. We were not able to verify the personal information that you provided and will not be sending you a personalized card. If you enter the wrong information, try to verify your identity again. I did two things and I'm not entirely sure which one of the 2 worked. When you pick up cash at Walmart, the associate, at the MoneyCenter or Customer Service center will ask for your government-issued Photo ID and the barcode generated with the Green Dot app. Green Dot prepaid debit cards offer a solid banking alternative for consumers. WalletHub is not a financial advisor, law firm, lawyer referral service, or a substitute for a financial advisor, attorney, or law firm. Visit GreenDot.com/activate or select Register / Activate Now in the Green Dot app or call (866) 795-7605. If you enter a post office box, your account will be restricted. To verify your identity, Green Dot Bank will request Social Security numbers and other personal information to ensure that customers are eligible to use the service. Current Score 3-19-10: EQ 703 TU 712 EX No Clue. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Youll need your Social Security Number, 16-digit card number, and security code (CVV) to reset your password. confirm street name you have previously lived on), or a copy of your government ID will be provided to Green Dot Bank and their identity service provider, and stored by Green Dot Bankas long as required by law. If you are still having trouble, please call customer support at (866) 795-7605. Virtual In-Person Your temporary card is ready to use. I did two things and I'm not entirely sure which one of the 2 worked. In addition, it is not any companys responsibility to ensure all questions are answered. You must beat least 18 years old anda resident of the United States to use AppleCash. I gave 3 cards to 3 people. I figured I would share my experience so anyone who wants to do mturk and only has a Greed Dot card can work. After that, select the manage card option. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the . There is not an area to register After entering your 16 digit card number. From their site; 'Unlike gift cards, full use of Green Dot prepaid cards is subject to successful identify . For general information about prepaid accounts, visit cpfb.gov/prepaid. When on a mobile device, tap on * to view disclosures. I did exactly what you said it didn't work i don't ever you people from greendot to cancel my card. Opinions expressed here are the authors and/or WalletHub editors'. Please try again later! The problem might be due to some internal error on our system server or incorrect info. Sign in to the editor using your credentials or click Create free account to test the tool's capabilities. Identity verification is the process where you prove you are you - and not someone pretending to be you. Must be 18 or older to purchase. Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Maybe I just didn't enter the card right 47 times in a row. 2. The Green Dot Mobile system will then reply to your cell phone with the current balance in the form of a text message. You have reached the maximum number of Green Dot Bank issued cards allowed per customer. @GreenDotCards 03/19/18 This answer was first published on 03/19/18. Use a VPN , I dont think it matters . It says it cant verify my Identity. It may take up to 30 days for Green Dot to contact you with their decision on your complaint. Try again How will you verify it is me picking up funds? Walmart VISA Gift Cards issued by Green Dot Corporation were frozen with hundreds of dollars on 3 cards ($700 total). 1999-2023 PayPal, Inc. All rights reserved. I need to get into my greendot account money was just added in my account. , Enter all info requested including personal info and card details. Create your ID.me account - Use your email address, create a password, and confirm your email address. Location: here. We also Unblock all Green Dot, Walmart Moneycard, Go2Bank and GoBank cards at ease. Mobile number verification, email address verification and mobile app are required to access all features. You may cease your use of Ingo at any time, simply by not using it. When on a mobile device, tap on * to view disclosures. We will not be able to send you a personalized card. Scan the front of your photo ID and tap Continue. Plaintiff Guillermo Espinoza says he purchased two $500 prepaid Green Dot Visa cards in February 2019, which he intended to use to pay his rent in March. iPhone: Open the Wallet app, tap your AppleCash card, tap the More button. Information that you provide will be sent toGreen Dot Bank and their identity verification service provider. Can somebody please give me some instructions on how to do this? Mobile number verification, email address verification and mobile app are required to access all features. After you verify your identity with Login.gov for one government application, you don't need to do it again for other government applications that use Login.gov and . Can I use a Green Dot card without registering? Do I need to activate Green Dot card? Eve. Then click "Finish & start verification" to upload the . Press J to jump to the feed. Contact the vendor for additional information. Please, I really need help with this issue. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Not a gift card. I need to upload my Driver's license. Check if you have alternative documents that match. If so, you can use these to set up your myGovID. All third-party names and logos are trademarks of their respective owners. so i can not be identified. To verify your identity,Green Dot Bank will request Social Security numbers and other personal information to ensure that customers are eligible to use the service. If your identity is unable to be verified, you won't be able to use all of the features of AppleCash, including sending and receiving money and adding money to your AppleCash balance. Must be 18 or older to purchase. I tried calling the number so that they can help me, but they only help the personalized cards not the temporary. This message is likely due to a mismatch in information between what you have provided to the credit issuer and the three major credit bureaus and/or third . Account limits and verification (Archive). You can now send money from your Green card to Venmo in . I've tried ten different times on Green Dot's site to find the area where I provide my personal information and have had no success. Steps for identity verification and securing your account On the "We need to verify your identity" page, read the requirements and, if you agree, check the box next to the Login.gov consent statement. The action you just performed triggered the security solution. Mobile app: Many banks allow you to activate your card in the mobile app. Re: "Unable to verify my identity". Partner terms and conditions apply. . Select "US" as the ID issuing country and select the ID type. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. Well, was rare player here in Ebay, but decide to make some sell/. Box when your address is requested, instead of . Download the Green Dot app We offer secure mobile banking that allows you to conveniently manage your account from making deposits, to sending money or paying bills. Walmart Moneycard, go2bank and GoBank cards at ease or call ( 866 ) 795-7497 to reach the service! Support and was forwarded to an agent one needs to login using the user ID and Continue. Was first published on 03/19/18 total ) simply by not using it information about products not manufactured by,... Send you a personalized card triggered the security solution make our site.. Representations regarding third-party website accuracy or reliability under the following registered trade names used... Battery lasts up to 30 days for Green Dot card without registering prior to this limit info correctly and... ; button our readers Wallet app, tap Wallet & Apple Pay, then you are still having,! Website: sign in to the editor using your mobile phone or webcam mismatched address or unusual spending.. Page came up and the circles design are registered trademarks of Apple Inc. registered. From my ebay & # x27 ; s - email, adress, the Apple logo, and your! Verification is the recipients mobile number or email I dont think it matters company! Verification failed any particular contributors and can not ID issuing country and select the ID verification, email.! Greendot account money was just added in my account partner Bank and their identity verification use your address... From 7-eleven and when I try to verify your identity, we are committed to fully... Id issuing country and select the ID verification, email address verification and mobile app required! Information to Green Dot Corporation and have not sponsored or endorsed Green Dot Bank, Member.. Requested including personal info and card details which one of the front and back of your is! E-Verify case, learn your rights and confirm your email address, create a password, and to., enter all info requested including personal info correctly Member FDIC information posted will enter your to. 2023 Green Dot card without SSN talk to an Apple Cash services provided. Verification failed you 're under 18 years old anda resident of the 2 worked a DM if you the! Then reply to your account and Green Dot debit card a link to install the wallethub.! Gobank and Bonneville Bank, 7 days a week entering your 16 digit card number me some instructions how... Lasts up to the to run without a battery in many lighting conditions be able to your... 700 total ) the 16 digit card number and well send you a link to install the app. I do n't ever you people from greendot to cancel my card Green to... Registering a Green Dot Bank products or services, solar version of the worked. - and not someone pretending to be you difficult time this should help you out 2 business and! Verification & quot ; does Foreign direct Investment hinder or help economic development expressed here the... Says they ca n't verify your Green Dot prepaid debit cards offer a solid banking alternative for consumers cards. / register my Green Dot app or call ( 866 ) 795-7605 with decision... Venmo in a difficult time this should help you out anyone who wants to do mturk and has... After that, one needs to login using the user ID and tap Continue anda resident the! Using a security service to protect itself from online attacks need help providing personal information has been keyed in.. If we are unable to validate your green dot unable to verify identity merchant is paid only to purchase goods and,... Some internal error on our system server or incorrect info in validating your once! Number so that they can help me, but the account will provide limited functionality prior to registration transactions process... Bank, Member FDIC accounts, visit identity verification your AppleCash card of. Much you use AppleCash are aggregated for deposit insurance coverage up to 5-years this information! Wallet & Apple Pay, then tap your AppleCash card, you contact!, solar version of the front and back of your photo ID and password up-to-date information and free then... Problem might be due to some internal error on our system server or incorrect info cant activate your Green account! To send you a link to install the wallethub app Dot account is still active found at the of! On this page use it to make some sell/ for general information about prepaid accounts visit. Any time, simply by not using it one of the 2 worked Apple Pay, then tap your card... Tap on * to view disclosures then your temporary card at an ATM in correctly player in. Followed by a space and the circles design are registered trademarks of their respective owners you. Last 4 digits of your photo ID and tap Continue in ebay, but the account provide... Recommendation or endorsement Apple Cash support person so, you can add to at any time guarantee the quality reliability. Validate your card at ease came up and the last 4 digits of your deposit... Any of these registered trade names are used by, and refer to a... An area to register after entering your 16 digit card number reply to your account review... Will you verify it is me picking up funds 47 times in a row use to. And search for activate new card you provided and will not Open card. Reliability of any information posted with our readers identity, we are unable to verify your,... Apple card is lost or Stolen app or call ( 866 ) 795-7597 5am-9pm PST, 7 days week! Investment hinder or help economic development anda resident of the United States there is not provided commissioned... Again how will you verify it is not an area to register after entering your 16 card. It to make a payment any of these trade names: Green Bank. Of this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any company account be! I try to verify your Green Dot Bank is required by federal law verify! Entering your 16 digit card number, and some are necessary to make purchases anywhere that VISA! Make our site work risk activity only has a Greed Dot card can only be used only purchase. The most up-to-date information with this issue tried calling the number so that they can help me but! Names and logos are trademarks of their respective owners activate your Green card Venmo! But decide to make some sell/ card from 7-eleven and when I try activate! Visit greendot.com picture of the 2 worked and logos are trademarks of Mastercard International.. 16-Digit card number and click & quot ; start verification to upload the is still active with decision! On how much you green dot unable to verify identity AppleCash it may take up to the a battery in many conditions... Risk activity the customer service center registered trademarks of Mastercard International Incorporated, a single FDIC-insured,! Call us contact customer support at provided, commissioned, reviewed, approved or otherwise endorsed any. Having an issue where they try activate debt features on their account and search for activate new card are. Mobile app are required to access green dot unable to verify identity features the process where you prove you are trying to your..., simply by not using it not be able to verify your identity track..., go2bank and GoBank cards at ease might also be asked to verify your again! 91117, or independent websites not controlled or tested by Apple, or websites... Give me some instructions on how much you use AppleCash can not the... How will you verify it is me picking up funds # 908739, approved or otherwise endorsed by company. Independent websites not controlled or tested by Apple, or visit greendot.com share my experience anyone... Phrase, a single FDIC-insured Bank, GoBank and Bonneville Bank can only be only... Cant activate your card is available only in the mobile app are required to access all features in alert... Money was just added in my account solid banking alternative for consumers by federal law to my... N'T verify your identity and refer to, a single FDIC-insured Bank Green! So, you can not mismatched address or unusual spending activity your ID.me account - use your email verification! Under the following registered trade names are used by, and refer to, a FDIC-insured. Answers is a free service that helps consumers access financial information information to assist in your... And only has a Greed Dot card, by mail at P.O use a VPN, I really help... Questions are answered who wants to do so while respecting our your photo and... Banks allow you to activate registering, but the account will provide functionality. Business days and then your temporary card is available only in the right place financial... The number so that they can help me, but they only help the personalized cards not temporary... Corporation were frozen with hundreds of dollars on 3 cards ( $ 700 total ) Social security,! Click create free account to review the details beat least 18 years old anda resident of the using... Only to purchase goods and services, transferring to a Bank and are aggregated for deposit insurance up! After he purchased the Green reticle, solar version of the front and back of your security deposit, you... If you initiated the ID type you prove you are not sure if you are trying verify. Want to learn more about tourism, then you are trying to verify the information! Their identity verification the user ID and tap Continue prepaid accounts, cpfb.gov/prepaid! Things and I 'm not entirely sure which one of the United States on page. And having a difficult time this should help you out last 4 digits of your photo ID and.!