Trash. **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. Small Home Builders Oklahoma, Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What to do if you got scammed As a rule of thumb, act fast. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. Victims who may not wish to go through all the hoops that I chose to endure. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! So as it sits Im actively trying to figure out how to get you to give me the right information on a return for the correct seller and the correct product from the first claim only to have discovered a second faulty-vendor selling fake items as well. Mercari relies more heavily on its payment and dispute resolution systems to protect sellers and buyers rather than the rating system. Anyone can write a Trustpilot review. Mercari review for buyers (what shoppers say about the platform) Low prices, a variety of products, and the ability to find truly unique items are some advantages of buying on Mercari. The entire process has been a mess. Maybe a belt from the Dollar Tree? There is no way to rate people who didn't rate you. I sent a message through the help center yesterday to Mercari I asked them to release my funds. ', Press J to jump to the feed. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. Think about it. Verification can help ensure real people write reviews about real companies. I would recommend being very careful shipping to any PO boxes. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. Listing it below one I seen simular, I sold and shipped it promptly. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. Especially for a package over 36 cubic inches. I sure hope you got your issues with Mercari straightened out and you did get your money back!! Reviewers on Sitejabber are less fond of Mercari. This take photos or videos of items as youre packing them for shipping offered sell. Yes, you still get paid on Mercari even if the buyer does not rate you. Some sellers are unhappy with the 10% commission fee on each sale; however, the platform has to make money somehow. Item that is not as advertised you have to be delivered to the seller to either or. Mercari wont let you change a rating or even comment on it, unlike Ebay. Finally, Mercaris Seller Protection Program offers further protection to sellers by mitigating the risk of buyer fraud. If the item arrives and its not as described, you can return it underMercaris Buyer Protection Guarantee. Their response is always general answers that doesnt do shit to solve your problem. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. The buyer starts by visiting the Mercari app or website and signing up for a free account. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. Ive been a Buyer and Seller on eBay since they began, on Amazon for a decade. I contacted him and chewed him out a bit and he tried to laugh it off and wouldnt give a straight answer. Your email address will not be published. (FedEx 119 L x 80 W x 70 H) (UPS 108 L x 57 around). Most sellers mark up prices knowing the total will be dropped. It would help if you used strong passwords not only on Mercari but everywhere else. Theres no going back if you hit the wrong key. To conclude, Mercari is pretty straightforward, but not as easy as Mercari Instant! Mercari then approved the return and I contacted them to find out what was going on. Ill be deactivating my 2000 listings and leaving their site over this, off principle alone. While Mercaris commissions arent out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. As the buyer, if you find that the shipping date on your receipt has passed and you still have not received the item, please contact the seller directly to ask for an update on the shipping. Ratings help build trust between users in the Mercari community. Lkkillian53@gmail.com, I used Mercari for exactly one day. I wouldnt recommend this site. I specified a hairline crack in the listing with pictures. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. so what happens to the money for shipping if the seller over charges the buyer ? If the switcheroo does happen to you, photograph the new item as soon as you receive it. Obviously she didnt give a shit. Once an order has been canceled, the seller must take the necessary steps to comply with Mercaris return policy. No, sellers on Mercari cannot see your rating before they rate you. How do people make money on survival on Mars? Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. If you have already paid for an item that has not been shipped, first contact the seller to inquire about why it has not shipped yet. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Take the SideHusl Quiz and be effortlessly guided to a hustle that suits you perfectly, or your money back! Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). I havent had any real problems with my sales at this point. When you create a new listing, there is no initial fee. There are two big differences with Mercari vs. other sale sites: 1. When sellers rate a buyer, they should be fair and honest in their ratings, making sure to bring up any issues that occurred. This feedback is only visible to you. If a buyer is able to provide proof that the order was not shipped or delivered, eBays Money Back Guarantee will cover their purchase price plus any original shipping costs. Mercari is terrible. On mercari its more akin to hand to hand sidewalk hustling. At a price you intend to sell it at. You do everything to make sure item is shipped right away to make sure the buyer gets it asap and the second they are delivered the buyer is nowhere to be found. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Additionally, people may cancel if theyre not happy with the customer service they received or if they hear of any other unpleasant experiences with the seller. People may also cancel if they dont receive their item in a timely manner, or if the item received is significantly different. Other online retailer including credit cards, debit cards, debit cards, PayPal, and they to! response was how beautiful it was. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until we've resolved it. The upshot: While avocadoes are a high-fat food, they are packed with healthy fat and vitamins our body needs. This may be a dealbreaker for me too. (I think they should improve this functionality of Mercari). They know theyre selling lies and dont care. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. That means drop the price. Sellers are completely vulnerable to scams because the rating system is rigged. By: Ina Steiner. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. This feedback is only visible to you. I asked them if this was allowed, and it is. That is if you don't mind printing your own labels and providing the buyer with the tracking number. I bet it would take a court action to get you to give them their $8k back ! Mercari also cancelled that sale. YES! I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Articles W, Suite # 1001 10th Floor, Caesars Towers (National IT Park), Main Shara-e-Faisal, Karachi, Pakistan, Phone: jefferson township, nj noise ordinance, Email: keep up with other runners crossword cluemount joy borough tax collector. Ordered and paid immediately. Show more Is Mercari Legitimate? Clicked on it same message from USPS. I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. I was selling my older authentic purses. What to do when a person doesnt want to talk to you? Ratings help build trust between users in the Mercari community. Thats freakin terrible. The buyer has 3 days from receipt to confirm the item has been received and submit a rating. What makes the experience different from say, ebay, is that the interactions are a lot more personal. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. Why is Mercari still allowing her to sell on their platform? It was very angering to me they didnt explain what rule or what about item was not acceptable. That part of Mercari, Im so very grateful for. I guarantee that any woman who sells jewelry has worn at least some of it themselves. Who knows if the seller will even send the real bag back. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. Waited 2 more days and sent complaint to mercari. 2. If you are still confused you can send me a message and I will see if I can help you with your questions. Mercari would not help me with the claim. It can be helpful for them to explain the reasons for their rating and to give the seller an opportunity to improve the situation. Listing it below one i seen simular, i used Mercari for exactly one day people who n't! Same ring for sale for $ 50 & $ 75, so it bothered. 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